what exactly sap xi support work..?

[Former Member]

Hello Folks,

Can anyone tell me the what will be the exact job of an a xi consultant in support period of a project.?

I mean what will be his roles n responsibilities in the support work of a project.

Kindly give me the information.

Thanks in advance.

Srinivas Reddy

[Former Member · Accepted solution]

Hello,

During the support period , there can be issues in XI (like Performance or huge messages getting stuck in queues ) in the Production environment which an XI Consultant needs to resolve in the Interfaces.

There can also be changes to the existing Interfaces , so which needs a rework in the Development.

Thanks & Regards,

Loveena

[Former Member · Accepted solution]

Thanks for your quick reply.

How to resolve message struck in queues. What could be the possible reason for it.

And what are the reasons for the change of interfaces. Can you give example for the above.

Thanks in advance.

Srinivas Reddy

[Former Member · Accepted solution]

Hi,

 How to resolve message struck in queues. What could be the possible reason for it.

one of the possible reason for message stuck in queues is the size of data (if its huge, at times in PROD it happens).

you need to keep monitoring the queues for knowing this (TCODE SMQR and SXMB_ADM ).The resolution would be to delete the stuck up entries in SMQ1 or SMQ2 manually and resending the msg.

what are the reasons for the change of interfaces

,

They may be based on business requirement by client,or to improve processing time ,performance ,upgrades etc.

STATUS REPORT ON PERFORMACE

Once in PROD environment , you may be required to send statics like .. how much data go transmitted? what where the issues faced say in a month.what is the load? etc ..again it depends on what status business /client requires.

As suggested by Abhishek, please do a search .. there are forum posts wherein you can get all the details you need to know.

Thanks & Regards,

Srinivas

[Former Member]

Hi,

Can anyone tell me the what will be the exact job of an a xi consultant in support period of a project.?

To ensure successful end to end transaction by proactive monitoring....using SXI_MONITOR,SMQ1,SMQ2,IDX5,SM59,SM58......in RWB, channel monitoring,msg monitoring and sometime performance monitoring......to resolve both technical and business(mostly mapping and others) errors...... sometimes there will be change in business logic requested by client....then you have to change in scenarios accordingly usinf DEV and then transport it to PROD via QUA.....

Regards,

Pinangshuk.

[Former Member]

Hi,

The support projects mainly have the work of closly monitoring the channels and some times evaluating the performance.You may be required to send some status report on performance.

Some of your chief task may be like monitoring the queue SMQ1, SMQ2.

And checking in SXMB_MONI if at scheduled times ..files/data is getting processed properly or not .. you need to check the sender and receiver channels.

You also required to check the time taken for processing and solve any issues if there is any problem due to data in the interfaces.

Please refer the links below and do search in SDN .. there are lots of similar topics discussed.

PI Admin Check (Daily and Weekly)

https://websmp110.sap-ag.de/~sapidb/012006153200000666252007E/Admin_Check_Version2.pdf

XI : How to Re-Process failed XI Messages Automatically

/people/sap.user72/blog/2005/11/29/xi-how-to-re-process-failed-xi-messages-automatically

XI Support Material Required (Production Support)

XI problem analysis Scenariou200F

http://help.sap.com/saphelp_nw04/helpdata/en/05/d5fc3f8fc2c542e10000000a1550b0/frameset.htm

Some errors in an XI production environmentu200F

/people/prashanth.azharuddin/blog/2006/11/24/some-errors-in-an-xi-production-environment

Cache Handling

SXI_CACHE - Ripped Off (Cache Handling)

/people/sravya.talanki2/blog/2007/01/11/ripping-off-sap-xi-stack-133sharing-the-goodies-of-abap-api146s

XI Trouble shooting guide

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/bd5950ff-0701-0010-a5bc-86d45fd5...

also refer this page: http://www.mypigenie.com/administration

Regards,

Srinvas

[Former Member]

Thanks Srinivas for providing good information.

What is sending STATUS REPORT ON PERFORMACE. Can u explain me about this.

[former_member200962]

This question seems to have been asked quite a few times....in case if you missed on the search jst check these [results|http://forums.sdn.sap.com/search.jspa?threadID=&q=%22support+project%22&objID=f44&dateRange=all&numResults=15&rankBy=10001]

STATUS REPORT ON PERFORMACE

You or your team was assigned some work....how efficiently you did it....did you overshoot the time allocated....did you overshoot other resources....did you provide optimum solution...if it needs to be in regards to the technical aspect then how was the performance of the interfaces..what was the impact of scenarios on server (load factor)....all these make up the Status Report.

Searching will help you further!

Regards,

Abhishek.

[Former Member]

hi abhishek salvi

this is anji ram iam not involing the support  plz explain suporting project which tool use