Hello,
While shutting down the database for offline backup, we get the following message in Alert log:
Active call for process 5632 user 'SYSTEM' program 'ORACLE.EXE (SHAD)'
SHUTDOWN: waiting for active calls to complete.
And after that the Database doesn't shutdown.
Upon research, I found this is caused by an Oracle Bug 5907779.
Meatlink NOte - 5907779.8
But this is corrected in 10.2.0.4.
We are already on 10.2.0.4 and still we are facing this error.
Could someone please help me with resolving this?
Alert Log:
Sun Mar 21 21:03:03 2010
Shutting down instance (immediate)
License high water mark = 28
Sun Mar 21 21:03:03 2010
Stopping Job queue slave processes, flags = 7
Sun Mar 21 21:03:03 2010
Job queue slave processes stopped
Sun Mar 21 21:08:15 2010
Active call for process 5632 user 'SYSTEM' program 'ORACLE.EXE (SHAD)'
SHUTDOWN: waiting for active calls to complete.
Sun Mar 21 21:09:59 2010
Incremental checkpoint up to RBA [0x956.d68a.0], current log tail at RBA [0x956.d738.0]
Sun Mar 21 21:23:04 2010
MMNL absent for 1252 secs; Foregrounds taking over
Sun Mar 21 21:40:00 2010
Incremental checkpoint up to RBA [0x956.d766.0], current log tail at RBA [0x956.d777.0]
Sun Mar 21 22:03:18 2010
SHUTDOWN: Active sessions prevent database close operation
Sun Mar 21 22:06:49 2010
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