cancel
Showing results for 
Search instead for 
Did you mean: 

Send Message to SAP from Solman

Former Member
0 Kudos

Hi,

In solution manager service desk when I choose Edit Message -> Action -> "Send message to SAP, I got error that "You do not have authorization to Send or Compare a notification". My user id has SAP_ALL and SAP_NEW profile auhtorization.

Please help me to solve the problem.

Regards,

Nisit

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Nisit,

S-User ID has to be entered as parameter in user master data(SU01)

Parameter ID = SAPNETUSID; Parameter Value = his/her S-User ID.

Please go thru the below link, hope it works

Regards,

Laxman

RajeevP
Advisor
Advisor
0 Kudos

hi Nisit,

This is not associated with your profile authorization. There should be a S user assigned with your user and you should maintain that in ur solman system. Please check the SPRO for the guides related to Connection to SAP. Once you maintain the S user with your user id, u will be able to send message to SAP.

Rajeev

Former Member
0 Kudos

Hi Rajeev,

I checked in t.code AISUSER, S user is assigned with my user id.

Regards,

Nisit

RajeevP
Advisor
Advisor
0 Kudos

Hi Nisit,

Please check the following:

1. You have entered message in 'Information for SAP'

2. You have selected the relevant component in Transaction data--SAP Attributes.

3. You have a valid S user and cusotmer number combintaion in AISUSER table.

Rajeev

Former Member
0 Kudos

Hi Rajeev,

Thanks for your reply.

I had completed point 1 and 2.

For point 3, I had check table AISUSER using t.code se16. Here SAP Customer Number field is blank. No value is maintained.

So I try to maintain it using t.code SM30, but I am not able to maintain it. I try to maintain using t.code AISUSER, but here SAP Customer Number filed is not display.

So can you please guide me how maintain data in table AISUSER.

Regards,

Nisit

RajeevP
Advisor
Advisor
0 Kudos

hi,

Please check:

Note 935391 - No user found for SAP customer notification system

Note 1140822 - SAP customer number for installation number &1 unknown

Rajeev