BSP application link for Service Desk

[Former Member]

Dear Colleagues,

Can any one tell me which BSP link in TCode - SICF we has to use for Service Desk. This I need for linking support desk message in mail. when we clcik on the mail , it will directly open the support message.

Regards

Praveen K

[RajeevP · Accepted solution]

Hi,

Please check SAP-- public-- bspsap-ai_sdk_ic-wc.

Rajeev