on 03-18-2010 6:46 PM
Why can't i find sap note 1219819? It was referred to me by a regular poster on the forums, http://forums.sdn.sap.com/profile.jspa?userID=3852876. if it's legitimate, then why does it not show up in searches, neither on the site or Google? Why is there no page for listing, searching and viewing sap notes? Why is it, in general, so hard to find the info I need on this site? I loathe having to use this site.
I recommend improving the search feature and make the site easy for new users to zero in on what they might be looking for.
(Rant complete)
-K
Thanks, I did not know this was a professional type forum. That does explain much.
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I had no trouble finding it. But you have to go to the note site to get it, not SDN.
Rob
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That's exactly what I'm talking about. Why is there no info on this notes site? What is the URL of it?
That's the key to support. You have to assume that someone coming into a forum asking questions doesn't know what you know and you therefore have to mention the obvious little bits, because they are not readily apparent to the casual (noob) observer.
oops! Rant part II
This isn't a support site. Support is just a by-product of it.
Support of the software is on https://service.sap.com
Consulting type support has a grey area as large as the internet itself...
Cheers,
Julius
>
> That's the key to support. You have to assume that someone coming into a forum asking questions doesn't know what you know and you therefore have to mention the obvious little bits, because they are not readily apparent to the casual (noob) observer.
Well, this isn't a support site, it's a user forum. (actually, it's meant to be an expert forum, but we'll let that go for now). So basic knowlege is assumed.
Anyway, you can find notes at service.sap.com.
Rob
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