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Hide line in workflow-offline mail

Former Member
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Hello,

I am working on SRM5.5, Extended classic scenario.

I have a requirement where , in the offline mail sent by my 3 step workflow ( WS14000133) , I have to hide the following line which comes :

Approval or Rejection via E-mail is not Possible. User WF-BATCH does not have an E-mail Address. Inform System Administrator

Could any one give me any inputs on this.

Also, The message of e-mail is always in English language. If the employee creates the shopping cart in French language, the message of approbation must be in same language (French).

How do i achieve this too ?

Thanks in advance,

Aravind Nair.

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Answers (2)

Answers (2)

Former Member
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I shall maintain the e-mail address in su01 and check it out christopher.

How about my other requirement, How do i ensure that the message of the e-mail sent is in the language in which the SC is created?

Thanks in advance.

Former Member
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Aravind,

offline emails are generated by the report RSWUWFMLEC.

In its parameters, you have a block for "language of e-mail", with 3 options:

- language of recipient

- language of Work Item

- system language

To use the language in which the SC is created, use second option.

Rgds

Christophe

PS: please reward points for helpfull answers

Former Member
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Hi Aravind,

the goal is not to hide those lines, but to complete your customizing, otherwise offline approval will never work.

When replying to an offline approval, the mail is sent back to the user WF-BATCH. This user must have a valid email address, else you can not reply to this mail.

So define the WF-BATCH email address in SU01.

Rgds

Christophe

PS: please reward points for helpfull answers