Making request in CUP

[Former Member]

Hi !

We have our workflow currently designed for Aproving Access, but when somebody create a request for New User I don`t want they have to choose any role but it`s seem to be mandatory if the request type is New_Account. ( I try to take off the action Assign_roles but nothing happen)

I don`t want the requesters or managers to select roles. I just want they ask for a role or a tcode in the Request Reason and Security Admins ultimately choose the role at their stage.

Can you help me?

Thanks a lot!

[Former Member]

Hi Karen,

CUP is designed to have a "Role" while creating a request. CUP cannot creat request without having a "Role" assigned.

If you want this functionality, please open an enhancement request following the note below.

Note # 1083615 - GRC Access Control Enhancement Process.

Best Regards,

Sirish Gullapalli.

[Former Member]

Karen,

CUP can create requests without role. We have done this at my previous client. Users can select the roles but if they don't want to select roles then they don't need to. Go to configuration -> end user personliazation -> Roles and make it non-mandaotry and non-visible.

Regards,

Alpesh

[Former Member]

Thanks a lot for your help !

[Former Member]

If this resolves your issue, please mark this question as answered.

Alpesh