Error sending e-mail by Authentication unsucessful

[former_member509118]

Hi PI Experts,

I´m with problems for sending e-mails in SMTP Adapter Receiver.

In SXI_MONITOR display as message: "server not responding OK to Auth; 535 5.7.3 Authentication unsucessful".

This problem occurs only in QAS but in DEV and PRD is working...

Is there any port configuration on the machine QAS or some other solution?

TKS.

COROL

[former_member200962]

What is this 535 5.7.3 ? IP address of the mail server? I hope that it is maintained properly and proper authentication is provided.

[MichalKrawczyk]

Hi,

maybe it's the firewall issue ?

can you ask your basis people if qas PI server has access to the mail server ?

Regards,

Michal Krawczyk