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SAP Installation error

Former Member

on ‎03-17-2010 10:17 AM

0 Kudos

hi friends i have got one error it was happening after assigning the jce policy.........

and log files

INFO 2012-06-17 13:09:53 [iaxxgenimp.cpp:782]

showDialog()

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect".

INFO 2012-06-17 13:09:53 [synxcpath.cpp:776]

CSyPath::createFile()

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\__instana_tmp.xml.

II. AND

TRACE

<html><head></head><body><p>An error occurred while processing service <b>SAP ERP 2005 Support Release 2 > SAP Systems > MS SQL Server > Central System > Central System Installation</b>. You may now</p><ul> <li>press <I>Retry</I> to repeat the current step.</li> <li>press the <I>View Log</I> button to get more information about the error.</li> <li>stop the task and continue with it later.</li></ul><p>Log files are written to <b>C:\Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS</b>.</p></body></html>

TRACE [iaxxgenimp.cpp:1155]

showDialog()

waiting for an answer from gui

INFO 2012-06-16 17:52:37 [iaxxgenimp.cpp:782]

showDialog()

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect".

III. EVENT VIEWER

Error 6/16/2012 5:30:29 PM W32Time None 29 N/A ECC6

Error 6/16/2012 5:30:29 PM W32Time None 17 N/A ECC6

Error 6/16/2012 5:30:20 PM W32Time None 17 N/A ECC6

Error 6/16/2012 5:30:11 PM W32Time None 17 N/A ECC6

Warning 6/16/2012 5:30:02 PM Dhcp None 1007 N/A ECC6

Error 6/16/2012 5:29:05 PM W32Time None 29 N/A ECC6

Error 6/16/2012 5:29:05 PM W32Time None 17 N/A ECC6

Error 6/16/2012 5:28:34 PM W32Time None 29 N/A ECC6

Error 6/16/2012 5:28:34 PM W32Time None 17 N/A ECC6

Information 6/16/2012 5:28:31 PM Browser None 8033 N/A ECC6

Error 6/16/2012 5:27:28 PM W32Time None 29 N/A ECC6

Error 6/16/2012 5:27:28 PM W32Time None 17 N/A ECC6

Warning 6/16/2012 5:27:28 PM Dhcp None 1007 N/A ECC6

I NEED SOLUTION FRIEDS!!!

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former_member524429
Active Contributor
‎03-17-2010 11:09 AM
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Hi,

Please provide the last part of sapinst_dev.log file located at C:\Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS.

Regards,

Bhavik G. Shroff

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Former Member
‎03-18-2010 12:15 PM
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sap_dev log files......

following.....

WARNING 2010-03-18 16:46:18 [ianxcreghelper.cpp:235]

CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SYSTEM\CurrentControlSet\Services\oypjta, ...)

Error 5 (Access is denied.) in execution of a 'RegOpenKeyEx' function, line (69), with parameter (SYSTEM\CurrentControlSet\Services\oypjta).

WARNING 2010-03-18 16:46:18 [ianxcreghelper.cpp:457]

CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SYSTEM\CurrentControlSet\Services\oypjta, ...)

The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\oypjta' does not exist on the 'localhost' host.

TRACE [iaxxejsbas.hpp:388]

handleException<ESAPinstMsgException>()

Converting exception into JS Exception Exception.

TRACE [iaxxejsexp.cpp:199]

EJS_Installer::writeTraceToLogBook()

t_NW_Options.updateRow({

name:collected

value:false

}, WHERE name='collected'), updating

ERROR 2010-03-18 16:46:18

CJSlibModule::writeError_impl()

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\oypjta' does not exist on the 'localhost' host.

TRACE [iaxxejsbas.hpp:460]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

ERROR 2010-03-18 16:46:18 [iaxxgenimp.cpp:731]

showDialog()

FCO-00011 The step collect with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect was executed with status ERROR .

TRACE [iaxxgenimp.cpp:719]

showDialog()

TRACE [iaxxgenimp.cpp:1155]

showDialog()

waiting for an answer from gui

INFO 2010-03-18 16:46:20 [iaxxgenimp.cpp:782]

showDialog()

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect".

Edited by: yoga raj on Mar 18, 2010 5:46 PM

markus_doehr2
Active Contributor
‎03-18-2010 1:08 PM
0 Kudos

> WARNING 2010-03-18 16:46:18 [ianxcreghelper.cpp:235]

> CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SYSTEM\CurrentControlSet\Services\oypjta, ...)

> Error 5 (Access is denied.) in execution of a 'RegOpenKeyEx' function, line (69), with parameter (SYSTEM\CurrentControlSet\Services\oypjta).

Are you doing the installation as administrator?

Is that key existing in the registry?

Markus

former_member524429
Active Contributor
‎03-18-2010 1:25 PM
0 Kudos

Hi,

In some cases such problems are seen due to Antivirus issue even though you are performing the SAP Installation under local/domain Administrator user.

Have you tried to resume your Installation process after disabling/removing Antivirus (if it is there..) ? You can re-install the antivirus again after the completion of SAP Installation.

Regards,

Bhavik G. Shroff

Former Member
‎03-22-2010 6:56 PM
0 Kudos

Hi,

Is the issue resolved are you installing the same on normal computer or domain.

As mentioned hope installation is done using adminstrator id. Disabling any antivirus might also help.

It's also pointing to a service not started or fixed.

Regars

Deepanshu Sharma

Former Member
‎03-23-2010 3:54 AM
0 Kudos

Hi,

ERROR 2010-03-18 16:46:18 
CJSlibModule::writeError_impl() 
MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\oypjta' does not exist on the 'localhost' host.

TRACE iaxxejsbas.hpp:460
EJS_Base::dispatchFunctionCall() 
JS Callback has thrown unknown exception. Rethrowing.

ERROR 2010-03-18 16:46:18 iaxxgenimp.cpp:731
showDialog() 
FCO-00011 The step collect with step key FCO-00011 The step collect with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect was executed with status ERROR

See the service name "oypjta" (Random Carracter)

The problem is not because of Antivirus but VIRUS (Trojens, Rootkit)

Few names are Worm/Kido.bo [Avira], W32/Conficker.worm.gen.a [McAfee], I-Worm.Kido.c [QuickHeal]

To check, simply log on as Administrator, open registry editor and navigate to "'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\oypjta".

If you able to browse the key on next level, it may not be a entry created by a VIRUS. But if you get "Access Denied" message, it is definately a virus. It will be pointed to the "Recycle bin" or" "System Information" Folder and some of them even points to the "C:\WINDOWS\system32\svchost.exe -k netsvcs" with some system related description. But you will not find similar service in any other non-enfected system.

Just take the ownership of the key container and add Administrator with Full Permission. Then check the further entries. After taking the ownership you will be able to delete that service from registry.

Note: As per my past experience there may be several such service entries (created by virus) in your system. You can see the different service name in your next error message in sap installation.

If this happens, best way to completely format the system. Do the fresh installation while it is not connected to the network.

Install SAP as standalone system, install Antivirus, manually update it if possible and then connect the system back to network.

You can paste the Service name and Description, so that I can tell you whether it is genuine service or created by VIRUS.

Regards.

Rajesh Narkhede

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