Confirmation button is de-activated

[Former Member]

User tryinig to create a central confirmation but confirmation with reference buttin is deactivated only in cse of one Purchase order but if i chek other purchase order the same user is able to do a central confirmation . i have checked Purchse order but that seems to be fine to me.

Please sugest the possible things to check out to correct this error.

Thanks

Sunny Sharma

[Former Member]

Is it a purchase order 'changed version'? The one you can not make a confirmation for? Is 'GR' indicator set for this vendor?

SRM system version?

Kind regards,

Tim

[Former Member]

its a Purchase order Activated version but yes we do change something in purchase order and then click on order.If i gotto the Tracking tab then i can see the history and Activated version of SRM and SRM 7.0 we are using it and in Vendor Gr/IR indicator is checked.

Thanks

[Former Member]

You would have to find, be able to specify what is the exact cause of it 'sometimes' not being open for confirmation. Is it because of the PO being a changed version:

Note 1423139 - Bid Inv. / PO change version updates source_rel_ind wrongly

Note 1435570 - Cannot confirm SC having PO with a change version

Ps. There is no such thing as a 'central confirmation', there is only a 'goods confirmation / goods reciept' professional users can post for any SC and employees can only post for there own/team carts.

Kind regards,

Tim

[Former Member]

Thanks for your response.

But i am having both the Notes Implemented in the system.

Please see the exact problem am facing.

Only for One PO user () is not able to do a Confirmation. User is trying to capture confirmations using the Central Confirmation functionality but the u2018Create Confirmation with Referenceu2019 button is grayed out/deactivated and so we cannot use it. Purchase order has shown on the list of Purchase Orders with confirmations pending. The PO lines have the tick Goods Receipt/Confirmation expected ticked.

i am not getting what can be the exact problem

Thanks

[Former Member]

Couple of questions:

- Is the user you're trying to post a confirmation with configured as 'Receipient' on that particular PO?

- What kind of user are we talking about, a proffesional user? What roles are assigned to this user?

- Is your issue only occuring for one specific Purchase Order, or can't this user post any confirmation via the 'create with reference' functionality?

Kind regards,

Tim

[Former Member]

HI,

Thanks for responding so quickly.

Que Is the user you're trying to post a confirmation with configured as 'Receipient' on that particular PO?

Ans User am trying is having a roles of the Purchaser,/SAPSRM/Recipient,Manager,When a sub - user creates a shopping cart and after all the approvals PO gets created,Now Confirmation will be done by the Purchasing Grp owner under which all the PO get displayed under Central Confirmation Tab . I can see all the PO listed then and when i select anyonePO then Conformation with refernc button gets activated except One purchase ordr.

Que - What kind of user are we talking about, a proffesional user? What roles are assigned to this user?

Ans - Not a professional user and employee , Roles are Purchaser,Manager,Reeipent

Que Is your issue only occuring for one specific Purchase Order, or can't this user post any confirmation via the 'create with reference' functionality?

Ans - Yes

[Former Member]

Hi Sunny,

Check the following:

- What is the Purchase Order status, is it status: ordered?

- In the header tab of the Purchase Order check the 'follow-on' tab whether GR indicator is set

- Check whether any workflow on the PO is succesfully completed: Approved

- In Purchasing -> Purchasing -> Powl: Purchase Order -> Select the purchase order -> The 'create confirmation with reference' is also gray/disabled here?

- Check in GUI: BBP_PD -> find Purchase Order -> check in (i think header) whether the GR indicator is set.

Question:

- What is your systems SP level?

I could check your scenario in my system tomorrow. My basis told me that they couldn't apply the note: '1435570 - Cannot confirm SC having PO with a change version' though on our system, since it needs to be completely manually implemented we will go for the new SP when it's there.

Kind regards

Tim

[Former Member]

as per the observation,In case Package number is not updated from ECC system back to SRM. i have checked in BBP_PD the Package number for PO is blank.

System Release 701 and SP level is 0005.

Thanks for suggesting a note i checked tht note is already implemented on my system.

I rasied OSS also for this.

Thanks

Sunny

[Former Member]

Hi Sunnysharma,

Did you get a fix for your problem? I am running into the same issue and I am on SRM 7.0 support package 7.

Regards,

-Paul

[Former Member]

Hi Paul,

did you manage to solve your issue?