on 03-12-2010 12:59 PM
SRM gurus,
We have set up the SRM offline approval based on the below set up link
http://help.sap.com/saphelp_srm70/helpdata/en/31/47c6cb8e9249f2bc29444212e4704a/content.htm
system is triggering mails to SOST and OUT LOOK but if approve or reject no action to the work item.
Please suggest.
Regards,
Vinod
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
.
Hi there,
We are facing similar issues.Could you let know how the problem was resolved?
Thanks
Raman.
Hello,
Are you able to see the incoming e-mails in SOIN transaction?
Note 1442161 is helpful.
Also, check if the SAPCONNECT user for inbound processing has the following roles:
- /SAPSRM/EMPLOYEE
- /SAPSRM/OP_PURCHASER
Kind regards,
Ricardo
Dear Ricardo Cavedini ,
i have checked in SOIN not able to see any incomming mail, still no update of the status.
please suggest.
Hi Vinod,
It seems like the inbound email configuration is not setup correctly to SAP system. Ask your Basis or Network team to configure the Port correctly in the mail server to point SAP system.
Saravanan.
Dear Saravanan,
We have checked with Basis set up is aleady done.
Dear Ricardo,
Note 1441261 not applicable for our patch level please suggest.
Edited by: Vinod Malagi on Mar 17, 2010 11:39 AM
There are only two reasons that inbound could not reach to SAP SRM system.
1 . if the SAPconnect service is not configured correctly with user id and password.
2 . when the PORT is not maintained correctly in the mail server.
check the above setups..
Best Regards,
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.