Issue with Credit note

[Former Member]

Hi,

We have made a returns sales order RET. This sales order has five line items with same item category. Now when we made the order related credit memo. system only copied 4 items and we saved the credit memo. . we do not know why the system ignored the 5th item.

The header status of the sales order shows that it is partially billed and the overall status is "being processed"

The billing status of the 5th item shows in sales order that it is "not invoiced" . The item data is also complete for this 5th item as the system shows in the status tab. The overall processing status of the item also shows it is being processed

There are no billing blocks too.neither at header nor at item level. There is no reason of rejection too in the 5th item

Now i again bill the sales order in Vf01 for the 5th item but the system gives error that the sales order is fully invoiced...... but the sales order is not fully invoiced in fact.

why is this issue ?

regards

Edited by: sapsd73 on Mar 11, 2010 7:23 AM

[Former Member · Accepted solution]

HI,

Please check for the last item

PAYER

PAYMENT TERMS

BILLING DATE

are different.

IF the above three are different then there will be split on the Billing document

Please compare these three for all the Items and revert

regards,

santosh

[Former Member]

Hi

Kindly check the iem status in the sales order for the line item whiuch has not been invoiced

REgards

Damu