NW04s Installation Error -- Cannot proceed

[Former Member]

Hi

I am installing Solution Manager 4.0 (NW04s) on Windows2003 x64 with Single Domain mode. Errors occur during the installation, can anyone suggest some hints?

ERROR 2006-06-15 14:57:30

FSL-00001 System call failed. Error 1398 (There is a time and/or date difference between the client and server.) in execution of system call 'LogonUser' with parameter (smpadm, MAPANA, *******, LOGON32_LOGON_INTERACTIVE,LOGON32_PROVIDER_DEFAULT,&hUserToken), line (838) in file (synxccuren.cpp).

ERROR 2006-06-15 14:57:30

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2006-06-15 14:57:30

FCO-00011 The step setUserEnvironment with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_Users_Create_Do|ind|ind|ind|ind|4|0|setUserEnvironment was executed with status ERROR .

[Former Member]

Hi,

was the problem solved?i also facing the similar problem:

ERROR 2009-03-17 10:07:25.583 [syxxsyshlp.cpp:78]

syslib::printOSError(const iastring &, int, DWORD, const iastring &, CMessage::eLogMessage)

FSL-00001 System call failed. Error 1326 (Logon failure: unknown user name or bad password.

) in execution of system call 'LogonUser' with parameter (fbqadm, SAPFBWDEV01, *******, LOGON32_LOGON_INTERACTIVE,LOGON32_PROVIDER_DEFAULT,&hUserToken), line (1014) in file (synxccuren.cpp).

TRACE 2009-03-17 10:07:25.813 [iaxxejsbas.hpp:408]

handleException<ESyException>()

Converting exception into JS Exception ESyException.

TRACE 2009-03-17 10:07:25.813

Function setMessageIdOfExceptionMessage: modlib.jslib.caughtException

*but im using local admin to install. now, it stuck at ume configuration**

[markus_doehr2]

> ERROR 2009-03-17 10:07:25.583 [syxxsyshlp.cpp:78]

> syslib::printOSError(const iastring &, int, DWORD, const iastring &, CMessage::eLogMessage)

> FSL-00001 System call failed. Error 1326 (Logon failure: unknown user name or bad password.

This is a different error (read the error text).

It seems you're using the wrong password (or the password is not yet synchronized across the domain)

Markus

[Former Member]

Hi,

There must be significant time/date difference between your server and Domain controller in your organization.

Synchronize time/date with your Domain controller.

Regards,

Sachin Rane.

[Former Member]

Domain Admin

[Former Member]

This is a administrator privileges problem. Did you restart your sapinst with a new user? Delete the users that sapinst created in your first attempt and restart your installation

regards

svein kolden

[former_member192029]

Hi

Ensure that you met the pre requiste

1)Operating System: Windows 2000 (Service Pack 3); Windows XP Professional (Service Pack 1) or Windows Server 2003

2)NTFS-File systems

3)Internet Explorer 5.5 or higher or Firefox 1.0 or higher

4)At least 1 GB RAM, 2 GB are recommended

5)Intel Pentium III/1.1 GHz or higher (or compatible)

6)14GB free hard disk space (8.6 GB for the installed software and 4.9 GB for the installer software)

7)Sun Microsystems J2SE SDK version 1.4.2_08 or 1.4.2_09 (Sun JDK 1.5 not tested). You can download this from Sun Microsystems at http://java.sun.com/products/archive/j2se/1.4.2_09/index.html. Please note that version 1.4.2_10 may cause installation problems.

8)If you have already installed SAP products on your computer, you must ensure that none of the systems are called "J2E".

9)The file C:\WINNT\system32\drivers\etc\services (Windows 2000) or C:\Windows\system32\drivers\etc\services (Windows XP) must not include an entry for the ports 3601, 3201 and 50000 to 50030. A possible entry can be excluded by using the hash symbol (#).

10)If no DHCP server is available on your network (which dynamically determines the IP address) or your computer is not connected to any network, you need to install the virtual interface adapter MS Loopback Adapter. This is described in detail within the contents of the download package.

Cheers

Jawahar Govindaraj

[Former Member]

Are you installing using local user or network domain user?

Either case the user needs to have administrative privilages on the machine. Pleas check the same

regards,

sujesh