unable to initialize ASPI manager

[Former Member]

Hi,

We are facing with "unable to initialize ASPI manager" error when we are executing "mt -f /dev/mt0 rewind" at command line and having the error, below;

C:\Users\crmadm>mt -f /dev/mt0 rewind

mt: unable to initialize ASPI manager

mt: using NT tape support

mt: opening '/dev/mt0': Access is denied.

The system is CRM 7.0 and it is running on Windows 2008.

I have two questions;

1) how can I solve "Access is denied" problem? (which I don't face with this problem, when I execute this under Admnistrator account)

2) how can I solve unable to initialize ASPI manager error?

Any suggestions,

Thank you

[Former Member]

I solved the problem. Problem is caused by Anti-virus software.

Best regards,

Orkun Gedik

[former_member204746]

Try to give administrators privileges to CRMADM

[Former Member]

It has already administrators privileges

[former_member204746]

Please provide list of groups that user CRMADM is part of.