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Check in BLUE Lock

Former Member
0 Kudos

Hello

In MDM 7.1,we are importing records as ADMIN user from text file.We do the checkout for existing records and hence these records show up mas check out.

A user who has "Admin" and "Business expert" role cannot check in the above said records.The user sees a Blue Lock along with checked out status.Needless to say If I login as admin into MDM I am able to check in.

Is this the normal way of MDM working?

Any ideas..

Kalyan

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Are you using any workflow which is get triggered during record import, record add

If that is the case, when u import the record the records will be in checked out mode and it follow the steps in WF and it will be checked in automatically at the last step of WF

The blue lock which you mentioned denotes the Protected mode. Kindly check whether the user have access to unprotect the record

if yes , he can able to check in the record

Regards,

Antony