Create rules in RWB -> Alert Configuration is not possible.

[Former Member]

Hi

I'm setting up alerts on a PI-server.

However, when I try to create alerts in Runtime Workbench -> Alert Configuration, I am not allowed tou2026 I.e the u201CAdd Ruleu201D-button is never possible to use. I add a description and interface names. But the buttons stays dimmed like I'm not authorized or similar.

I do have all roles, even SAP_ALL so it shall be no problem with authorization.

Do I need to setup something in NWA or similar to enable this?

/Best Regards

Joakim

[former_member181985 · Accepted solution]

which browser are you using?

Any error in the browser status bar................

For IE8.0 use compatible mode option. (Menu>tools->compatible view)

[Former Member · Accepted solution]

I'm using Internet Explorer v6.0.

There are no visible errors in the browser

/BR

Jocke

[Former Member · Accepted solution]

It seems to be a tricky issue.

I do have have the roles:

S_ALM_ROLE

S_ALM_CONF

S_ALM_CUST

and also SAP_ALL

What I do

1) Starts RWB -> Alert config

2) Adds description and interface names for my rule.

3) Tries to select one of the available alert categories below so the AlertCategory is entered and the "Add rule"-button becomes available. (It's always grey).

I also try to do step 3 before step 2.

This is a showstopper... I'll probably create an OSS-case instead. Unless nobody shouts "Herureka, I know the solution!"

/BR

Jocke

[former_member181985 · Accepted solution]

Are you using fully qualified domain name(FQDN) in the URL.

I guess some where in the exchange profile this should be added.

[Former Member · Accepted solution]

Thank You!!!

Problem solved. My URL looked like this : http://<servername>:50000/rwb/index.jsp

When You asked that question I got suspicious, so I change to FQN , I.e complete dns: http://<hostname><domain>.<domain>.<.:50000/rwb/index.jsp

Then it worked immediately

I.e now I can create alert-rules as I like!

/BR

Jocke

[former_member181985 · Accepted solution]

Glad to hear...........:)

[Shabarish_Nair]

select an alert category first.

only then you can add the rule to it.

[Former Member]

Thank You

But, I can't select any of the 9 possible alert categories I have. I.e in the list "Select Alert Category" at the bottom of the screen. I try to mark the square in the left but it never becomes checked... It's like I'm not allowed to this for some reason.

/BR

Joakim

[Shabarish_Nair]

do you have the right roles?

http://help.sap.com/saphelp_nw04/helpdata/en/74/03b140ade49c2ae10000000a155106/frameset.htm

[sbuttler77]

By any chance, are you using more than one network connection?

It happens to be whenever I dial in on my UMTS.

[Former Member]

Hi

I do have (this is in Dev-env):

SAP_ALL

SAP_XI_MONITOR

SAP_ALM_ADMINISTRATOR - Alert Management Administrator

SAP_ALM_CUSTOMIZER - Alert Management: Role for Customizing

Pretty much everything.

/BR

Joakim