Error:-No knowledgebase found for material in CRM

[former_member699526]

Hello to all of you,

Sales orders were created in ECC for the variant material and subsequently validated. After validation of sales orders, same sales orders were replicated to CRM but with Error as "No Knowledgebase found for material". Reason is KB was not created and replicated for those material.

Now KB's are created and replicated to CRM and there is no issues for the newly created sales order replication to CRM or new quatation creation in CRM.

My problem is how to rectify those sales orders in CRM which are in error status as "no knowledgebase found for material".

Is there a way to update old sales orders in CRM and put the status to validated in CRM ?

Appreciate you response in this regard !!

Thanks

Ray

[Former Member]

Hi Ray,

Can you please tell me how to rectify the error in existing transactions.

Regards,

Gomathi.C.N.

[Former Member]

Hi Ray,

I am getting the same message now. How to create knowledge bases for material in ECC and how to replicate into CRM.

Please advice how to do this.

Thanks,

Sharath.