open quantity update in quotation

[Former Member]

Hello,

How we can deal with Return orders where in we need to have quotations automatically updated with the returned quantity? What settings are required in the copy control?

The order is created with reference to quotation and the return order is created with reference to order.

Open quantity in quotation is decreased when an order is created with reference to quotation. Open quantity in quotation is increased when reducing quantity in order.

The issue is - return order created with reference to an order doesnu2019t increase the open quantity in the quotation

Regards

Viju Nandakumar

[Former Member]

Hi,

The updation of open qty in quotation is controlled by item category setting Completion Rule...VOV7 tcode

Regards

[Former Member]

Hi Viju,

I have never seen this done in the system, normally this is controled by a business process, when the returns order is completed and there is a requirement to replenish the returned material normally the orignal sales order Qty is increased or there is another line added to the sales order and not called from the Quotation. This will keep the called off quantity in balance.