Running phase: Start instance appears error 'ABAP:UNKNOWN'

[Former Member]

Hi, all experts,

I'm installing NW7.0.1now, but it appears error when I run the phase of Start instance,

the error as below:

'Last error reported by the step: ABAP processes of Instance SID/DVEBMGS00[ABAP UNKNOWN] did not

start after 10:00 minutes.Giving up.'

The dev_disp log as below:

'*** DP_FATAL_ERROR => DpWPCheck: no more work processes

• DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=14

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Mar 5 11:12:39 2010

NiISelect: TIMEOUT occured (10000ms)

dump system status

Workprocess Table (long)

ERROR => DpWPCheck: W0 (pid 10973) died (severity=0, status=65280) [dpxxdisp.c 15412]

child (pid=10973) exited with exit code 255

my types changed after wp death/restart 0xbf --> 0xb8

• ERROR => DpWPCheck: W1 (pid 10974) died (severity=0, status=65280) [dpxxdisp.c 15412]

child (pid=10974) exited with exit code 255

• ERROR => DpWPCheck: W2 (pid 10975) died (severity=0, status=65280) [dpxxdisp.c 15412]

child (pid=10975) exited with exit code 255

• ERROR => DpWPCheck: W3 (pid 10976) died (severity=0, status=65280) [dpxxdisp.c 15412]

child (pid=10976) exited with exit code 255

The dev_ms log as below:

"[Thr 182894256544] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from bpt_BP3_00 [msxxserv_mt. 4711]

The dev_w0 log as below:

""M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 261]

• ERROR => shmget(10008,536870912,992) (28: No space left on device) [shmux.c 1556]

M *** ERROR => ThShMCreate: ShmCreate SHM_PAGING_AREA failed [thxxhead.c 2639]

M *** ERROR => ThIPCInit: ThShMCreate [thxxhead.c 2095]

M ***LOG R19=> ThInit, ThIPCInit ( TSKH-IPC-000001) [thxxhead.c 1532]

M in_ThErrHandle: 1

M *** ERROR => ThInit: ThIPCInit (step 1, th_errno 17, action 3, level 1) [thxxhead.c 10559]

ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 723]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 261]

Best Regards,

Thanks very much for advance,

Michael

Edited by: Michael Hong on Mar 5, 2010 4:42 AM

[Former Member · Accepted solution]

anybody could help me ?

B.R

Michael

[Former Member · Accepted solution]

Hi Michael,

Try to start the instance manually and proceed with the installation.

Regards

Sourabh Majumdar

[Former Member · Accepted solution]

Hi,

Please paste the dev_w0 log and also check if your database is up and running.

Thanks & Regards,

Sharath

[Former Member · Accepted solution]

Hi,

Sorry, I have not seen dev_w0 log which is already posted. If possible paste the complete log and from the available log it says unable to create the shared memory. Please check the virtual memory allocated is sufficient. If possible restart the server once and then continue with the installation.

Thanks & Regards,

Sharath

[Former Member · Accepted solution]

>

> Hi,
> 
> Please paste the dev_w0 log and also check if your database is up and running.
> 
> Thanks & Regards,
> Sharath

Thanks for your reply, the database is up ,

and I use command 'ps -ef |grep ora' & 'ps -ef |grep dw', the sap and oracle proces is ok ,

but when I continu the old installation , and then use command 'ps -ef|grep dw' check the process again ,

I couldn't find the SAP Process.

I have pasted the dev_w0 , dev_disp logs on the first page , you could check it again !

thank you !

B.R

Michael

[Former Member · Accepted solution]

Hi,

As said earlier, please check the shared memroy creation issue. Restart the server once and then continue with the installation.

Regards,

Sharath

[Former Member · Accepted solution]

Hi Michael,

Agree with Sharath. It seems to be a memory bottleneck. Please restart the server if it is windows or clean the ipc if it is UNIX and then continue with the installation.

Regards

Sourabh Majumdar

[Former Member · Accepted solution]

>

> Hi,
> 
> Sorry, I have not seen dev_w0 log which is already posted. If possible paste the complete log and from the available log it says unable to create the shared memory. Please check the virtual memory allocated is sufficient. If possible restart the server once and then continue with the installation.
>
> Thanks & Regards,
*> Sharath

*

• I have restarted the server again and again, but the error is still appears !*

The complete dev_w0 log as below:

-

---

trc file: "dev_w0", trc level: 1, release: "701"

-

---

*

• ACTIVE TRACE LEVEL 1

• ACTIVE TRACE COMPONENTS all, MJ

*

M sysno 00

M sid BP3

M systemid 390 (AMD/Intel x86_64 with Linux)

M relno 7010

M patchlevel 0

M patchno 14

M intno 20020600

M make: single threaded, Unicode, 64 bit, optimized

M pid 12297

M

M

M Fri Mar 5 13:59:50 2010

M kernel runs with dp version 241000(ext=110000) (@(#) DPLIB-INT-VERSION-241000-UC)

M length of sys_adm_ext is 576 bytes

1,0-1 Top

M ***LOG Q01=> ThInit, WPStart (Workproc 0 1 12297) [thxxhead.c 1290]

M ThInit: running on host bpt

M calling db_connect ...

C Oracle Client Version: '10.2.0.4.0'

C Client NLS settings: AMERICAN_AMERICA.UTF8

C Logon as OPS$-user to get SAPSR3's password

C Connecting as /@BP3 on connection 0 (nls_hdl 0) ... (dbsl 700 250407)C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatchC 0 UTF8 1 0x5581f50 0x5589a50 0x559a1a8

C Attaching to DB Server BP3 (con_hdl=0,svchp=0x559a0d8,srvhp=0x559c418)C Starting user session (con_hdl=0,svchp=0x559a0d8,srvhp=0x559c418,usrhp=0x55db490)

C Now '/@BP3' is connected (con_hdl 0, nls_hdl 0).

C Got SAPSR3's password from OPS$-user

C Disconnecting from connection 0 ...

C Closing user session (con_hdl=0,svchp=0x559a0d8,usrhp=0x55db490)

C Now I'm disconnected from ORACLEC Connecting as SAPSR3/<pwd>@BP3 on connection 0 (nls_hdl 0) ... (dbsl 700 250407)C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatchC 0 UTF8 1 0x5581f50 0x5589a50 0x559a1a8C Starting user session (con_hdl=0,svchp=0x559a0d8,srvhp=0x559c418,usrhp=0x55db490)

C Now 'SAPSR3/<pwd>@BP3' is connected (con_hdl 0, nls_hdl 0).

C Database NLS settings: AMERICAN_AMERICA.UTF8C DB instance BP3 is running on bpt with ORACLE version 10.2.0.4.0 since MAR 05, 2010, 12:09:02

B Connection 0 opened (DBSL handle 0)B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHostB 000 000 R/3 000000000 ACTIVE NO YES NO 000 255 255 20100305 135950 bpt

M db_connect o.k.M ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip,.uue,.bz2,.iso,.sda,.sar,.gif,.swc,.swf

I MtxInit: 0 0 0

M SHM_PRES_BUF (addr: 0x2a9b3cb000, size: 4400000)M SHM_ROLL_AREA (addr: 0x2bad194000, size: 1073741824)

I *** ERROR => shmget(10008,536870912,992) (28: No space left on device) [shmux.c 1556]M *** ERROR => ThShMCreate: ShmCreate SHM_PAGING_AREA failed [thxxhead.c 2639]

M *** ERROR => ThIPCInit: ThShMCreate [thxxhead.c 2095]M ***LOG R19=> ThInit, ThIPCInit ( TSKH-IPC-000001) [thxxhead.c 1532]

M in_ThErrHandle: 1M *** ERROR => ThInit: ThIPCInit (step 1, th_errno 17, action 3, level 1) [thxxhead.c 10559]M

M Info for wp 0

MM pid = 12297

M severity = 0M status = 0

M stat = WP_RUN

M waiting_for = NO_WAITINGM reqtype = DP_RQ_DIAWPM act_reqtype = NO_REQTYPE

M rq_info = 0

M tid = -1

M mode = 255

M len = -1

M rq_id = 65535

M rq_source =M last_tid = 0

M last_mode = 0

M semaphore = 0

M act_cs_count = 0

M csTrack = 0M csTrackRwExcl = 0

M csTrackRwShrd = 0

M mode_cleaned_counter = 0

M control_flag = 0

M int_checked_resource(RFC) = 0

M ext_checked_resource(RFC) = 0

M int_checked_resource(HTTP) = 0

M ext_checked_resource(HTTP) = 0

M report = > <

M action = 0

M tab_name = > <

M attachedVm = no VM

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 723]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 261]

M ThCallHooks: call hook >BtcCallLgCl< for event BEFORE_DUMP

M Entering ThSetStatError

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 12297) [dpuxtool.c 269]

103,1 Bot

thank you !

B.R

Michael

Edited by: Michael Hong on Mar 5, 2010 7:24 AM

Edited by: Michael Hong on Mar 5, 2010 7:26 AM

Edited by: Michael Hong on Mar 5, 2010 7:27 AM

[Former Member · Accepted solution]

Michael,

Refer to this line: "ERROR => shmget(10008,536870912,992) (28: No space left on device)".

Seems there's not enough space on the hard drive to be able to start SAP. Check the space availability and take appropriate action.

Regards

Sourabh Majumdar

[Former Member · Accepted solution]

Hi,

Can you tell us what is your Server H/W details like RAM size and what is the virtual memory you have set. Also, let us know the platform in which you are carrying on the installation.

Regards,

Sharath

[Former Member · Accepted solution]

>

> Hi,
> 
> Can you tell us what is your Server H/W details like RAM size and what is the virtual memory you have set. Also, let us know the platform in which you are carrying on the installation.
> 
> Regards,
> Sharath

Hi, Sharath,

The platform is Linux_x86_64_oracle10.0.4, the memory information as below:

[root@bpt proc]# more meminfo

MemTotal: 12305444 kB

MemFree: 10269764 kB

Buffers: 67144 kB

Cached: 890704 kB

SwapCached: 0 kB

Active: 1348404 kB

Inactive: 586980 kB

HighTotal: 0 kB

HighFree: 0 kB

LowTotal: 12305444 kB

LowFree: 10269764 kB

SwapTotal: 20972816 kB

SwapFree: 20972816 kB

Dirty: 36 kB

Writeback: 0 kB

Mapped: 1233992 kB

Slab: 49760 kB

CommitLimit: 27125536 kB

Committed_AS: 8563316 kB

PageTables: 15636 kB

VmallocTotal: 536870911 kB

VmallocUsed: 273320 kB

The shmmax is 2147483648 bit.

~

[Former Member · Accepted solution]

>

> Michael,
> Refer to this line: "ERROR => shmget(10008,536870912,992) (28: No space left on device)".
> Seems there's not enough space on the hard drive to be able to start SAP. Check the space availability and take appropriate action.
> 
> Regards
> Sourabh Majumdar

Hi, Sourabh,

I'm sorry, could you tell me how to check the space , and what action need to do ?

thanks & best regards

Michael

[Former Member · Accepted solution]

Open the terminal window and type the command "df -h". Check the available space of the file system on which you are installing SAP.

Regards

Sourabh Majumdar

[Former Member · Accepted solution]

Open the terminal window and type the command "df -h". Check the available space of the file system on which you are installing SAP.

Regards

Sourabh Majumdar

[Former Member · Accepted solution]

>

> Open the terminal window and type the command "df -h". Check the available space of the file system on which you are installing SAP.
> 
> Regards
> Sourabh Majumdar

Hi, Sourabh , the avaliable space of the file system is ok .

bpt:orabp3 3> df -h

Filesystem Size Used Avail Use% Mounted on

/dev/cciss/c0d0p1 95G 431M 90G 1% /

none 5.9G 0 5.9G 0% /dev/shm

/dev/cciss/c0d0p2 534G 83G 425G 17% /oracle

/dev/cciss/c0d0p8 9.9G 574M 8.8G 6% /sapmnt

/dev/cciss/c0d0p6 9.9G 713M 8.7G 8% /tmp

/dev/cciss/c0d0p3 148G 7.7G 133G 6% /usr

/dev/cciss/c0d0p7 9.9G 263M 9.1G 3% /var

B.R

Michael

[Former Member · Accepted solution]

Hi Michael,

Request you to go through the installation document once again. Looks like you don't have enough shared memory segments or other shared memory parameters configured appropriately. Also try to add more swap space.

Did you run pre-requisite checker before starting the installation? If yes what was the result?

Regards

sourabh Majumdar

[Former Member · Accepted solution]

>

> Hi Michael,
> Request you to go through the installation document once again. Looks like you don't have enough shared memory segments or other shared memory parameters configured appropriately. Also try to add more swap space.
> 
> Did you run pre-requisite checker before starting the installation? If yes what was the result?
> 
> Regards
> sourabh Majumdar

Yes, the pre-requisite checker's result is successful.

Thanks for your advice！

B.R

Michael

[Former Member · Accepted solution]

Good. Then please revisit the installation document and make necessary changes in the shared memory segments and parameters.

Regards

Sourabh Majumdar

[Former Member]

thanks for all reply !