PGI Error

[Former Member]

Hi,

While doing PGI,facing error -

"Credit check (maximum percentage for open items exceeded)"

Note - no sale order & delivery is open for this customer.Still it shows above error.

Harsh

[Former Member]

OK

[former_member207059]

Hi Harshalyem,

It seems your issue is because of the configuration settings prevailing in T. Code OVA8. Here, in the T. Code, check the field "Open Item" for the combination of your "Credit Control Area", "Risk Category" and "Credit Group" assigned to that customer in T. Code "FD32". In that "Open Item", first check whether this field is enabled. If enabled, then check the value of "Max.open.item %" field and also check the value of "NoDays openI" field.

Say for eg - One customer has a maximum credit limit of 1000 USD maintained in "FD32" T. Code. If the "Max.open.item %" field value maintained is 20% in T. Code "OVA8" for the combination of "Credit Control Area", "Risk Category" and "Credit Group" assigned to that customer in T. Code "FD32". This 20% implies that the customer should not have any Open Items (it is nothing but the Total value of any unpaid Invoice of this customer) value equal to or more than 200 USD.

If it exceeds, then depending upon settings made the "Reaction" and the "Status Block" field in OVA8 T. Code against "Open Item" field, there will be a message triggered in Sales Order or Delivery as per your config settings.

Pls check this and confirm.

Let me have your comments.

Ravi.

[Former Member]

Hi Harsh,

Go to FD32 and check what is the credit limit set for this customer, If it is zero then make it as per your requirement.

Hope this helps,

Regards,

MT

[Former Member]

Hi,

Credit limit is there & 58% exposed only.

Harsh

[Former Member]

Hi Harsh,

In T-code OVA8, Have you checked the box of "open orders" and "Open Deliviries".

If possible thenremove it and then try.

Regards,

MT

[Former Member]

Hi Harsh,

Also try one more thing, Go to FS32 --> On the status page-> Click at "Edit" --> "Change credit account" --> See is your customer assigned with other customer or not.

If yes then check the credit limit for tht customer also.

If the refring customer limit also not reached then Delete the Credit account number save the FD32 --> then come back --> enter the credit account again --> save the record.

Hope this helps

Regards,

MT

[Former Member]

Hi MT,

FS32 does not exists.

Harsh

[Former Member]

Hi Harsh,

My fault, its FD32.

Please also run the program RVKRED77.

Regards,

MT

Edited by: M T on Feb 28, 2010 4:45 PM

[Former Member]

Go to FD33 > Status > Extras > Sales Value .Check if any open Orders & Delivery Value exists.Also check if the Sales Value in FD33 > Status is +ve or -ve.

Best Regards,

Ankur

Edited by: Ankur Agrawal on Feb 28, 2010 1:44 PM

[Former Member]

Hello

Go to FD32 and check what is the credit limit set for this customer, If it is zero then make it as per your requirement. and check ovak transaction as per req also.