Customer account not debited

[Former Member]

Hi all

while doing billing, the customer account is not getting debited. The sales revenue account is getting debited and credited at the same time. so when i check the status of accounting document in document flow in VF02, it is showing as cleared. please tell me the settings that i should check.

Thanks and Regards

Harish

[Former Member · Accepted solution]

Hi

KIndly check the below points

1. Check the account determination settings in the t code VKOA

2. Check the nature of the G/L account in the t code FS00

3. REco account maintained in the customer master

[Former Member]

Thanks a lot

[Former Member]

Hi,

The Transaction Key AGD contains the OUTGOING Posting keys,

Please check the Posing keys assigned to the AGD in the Transaction code OBXW

Please revert back if you need more information.

regards,

santosh

[Former Member]

Hi,

Put proper reconcilation account in customer master

and carry out proper account determination in VKOA

kapil

[Former Member]

Hi

I have maintained an account sundry debtors in reconciliation account in customer master.. also i have maintained VKOA properly.. the accounts are getting determined properly in account determination analysis in VF02.

It was working properly, but after some settings change in FI side, i am getting this error.

[Former Member]

Hello,

Please check the reconcillation account in the accounting view of customer master.

Have you put the revenue account in the customer master. if yes then pleas change the same.

Regards

Karan