ERROR 1904 dll failed to register

[Former Member]

Hi Everyone,

Trying to install BO integration kit for SAP (Trial Version) but having following error:-

Error 1904. module c:\Program Files\BusinessObjects\BusinessObjects Enterprise12.0\win32_x86\CrystalExtension.dll failed to register. HRESULT - 2147024769.

Any idea how can I resolve it.

When this happens thress options come 'Abort, Retry & Ignore'

What should I do?

[former_member11696 · Accepted solution]

1904 is a Microsoft MSI Exec error code and typically it requires you to update the Installer from Microsoft. Search Microsoft for the update and the error code...

Other work arounds are you can copy the name of each dll that fails to registry and do it manually using regsvr32.exe and the path to where the dll was installed to.

Sometimes by copying the install to the local hard driver fiexes it also and you must be a local PC administrator to install.

If this doesn't resolve the problem I'll move this post to the Integration forum for you.

Thank you

Don

[Former Member · Accepted solution]

I have already tried this didn't help. Can you please move this to integration forum?

[former_member11696 · Accepted solution]

Moved...

[IngoH · Accepted solution]

take a look here:

http://ingohilgefort.blogspot.com/2009/07/sap-netweaver-bw-and-crystal-reports.html

Ingo

[Former Member · Accepted solution]

Hi Guys,

I am also recieving a number of these error messages when trying to install Crystal Reports 2008. The first one i get is:

Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0/win32_x86\ReportConvTool.dll failed to register. HRESULT -2147024769. Contact your support personnel.

I have been looking around the web/forums but no luck in finding a solution would anyone be able to help me.

I have also tried moving the reportconvtool.dll to C:\ drive and running regsvr32 C:\ReportConvTool.dll but still no luck as i get the message :

LoadLibrary("C:\ReportConvTool.dll") failed - The specified module course not be found.

Any other suggestions?

[Former Member · Accepted solution]

Check the versions of Crystal report and integration kit. Both should be at same pack level.

[Former Member · Accepted solution]

another thing to check is that librfc32u.dll is in your c:\windows\system32. this was my fix