DISPATCHER DOWN AFTER REBOOTING SYSTEM

[Former Member]

Hi Gurus,

After completing installation of ECC6.0 with ABAP in windows 2003.. During post installation in RZ10 transaction i have decreased DIALOGUE process in instance profile and i fixed the default client as well.

after restarting the system when i am tried to start the server dispatcher stopped.

SAP START LOGS

===============

SAP-R/3-Startup Program

Starting at 2014/02/22 17:21:28

Startup Profile: "E:\usr\sap\DEV\SYS\profile\START_DVEBMGS00_yugandha"

Starting Programs

(2492) Execute: E:\usr\sap\DEV\SYS\exe\uc\NTI386\sapcpe.EXE pf=E:\usr\sap\DEV\SYS\profile\DEV_DVEBMGS00_yugandha

(2592) Execute: E:\usr\sap\DEV\SYS\exe\uc\NTI386\strdbs.cmd DEV

(3960) CreateProcess: E:\usr\sap\DEV\DVEBMGS00\exe\msg_server.EXE pf=E:\usr\sap\DEV\SYS\profile\DEV_DVEBMGS00_yugandha

(3968) CreateProcess: E:\usr\sap\DEV\DVEBMGS00\exe\disp+work.EXE pf=E:\usr\sap\DEV\SYS\profile\DEV_DVEBMGS00_yugandha

(3976) CreateProcess: E:\usr\sap\DEV\DVEBMGS00\exe\igswd.EXE -mode=profile pf=E:\usr\sap\DEV\SYS\profile\DEV_DVEBMGS00_yugandha

Starting WebService thread

SapSSLInit failed => https support disabled

Webservice thread started, listening on port 50013

Webservice named pipe thread started, listening on port
.\pipe\sapcontrol_00

======================================================================

-

---

trc file: "dev_disp", trc level: 1, release: "700"

-

---

sysno 00

sid DEV

systemid 560 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 52

intno 20050900

make: multithreaded, Unicode, optimized

pid 3968

Sat Feb 22 17:24:07 2014

kernel runs with dp version 210000(ext=109000) (@(#) DPLIB-INT-VERSION-210000-UC)

length of sys_adm_ext is 572 bytes

• SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 3968) [dpxxdisp.c 1231]

Sat Feb 22 17:24:08 2014

shared lib "dw_xml.dll" version 52 successfully loaded

shared lib "dw_xtc.dll" version 52 successfully loaded

shared lib "dw_stl.dll" version 52 successfully loaded

shared lib "dw_gui.dll" version 52 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3900

Sat Feb 22 17:24:13 2014

• WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5233]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >yugandha_DEV_00 <

DpShMCreate: sizeof(wp_adm) 18304 (1408)

DpShMCreate: sizeof(tm_adm) 3954072 (19672)

DpShMCreate: sizeof(wp_ca_adm) 24000 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

DpShMCreate: sizeof(comm_adm) 528064 (1048)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1452)

DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 05D00040, size: 4613144)

DpShMCreate: allocated sys_adm at 05D00040

DpShMCreate: allocated wp_adm at 05D01E28

DpShMCreate: allocated tm_adm_list at 05D065A8

DpShMCreate: allocated tm_adm at 05D065D8

DpShMCreate: allocated wp_ca_adm at 060CBB70

DpShMCreate: allocated appc_ca_adm at 060D1930

DpShMCreate: allocated comm_adm at 060D3870

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 06154730

DpShMCreate: allocated gw_adm at 06154770

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 061547A0

DpShMCreate: allocated wall_adm at 061547A8

MBUF state OFF

Sat Feb 22 17:24:16 2014

EmInit: MmSetImplementation( 2 ).

MM diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 1024 kByte.

Using implementation flat

<EsNT> Memory Reset disabled as NT default

<ES> 511 blocks reserved for free list.

ES initialized.

Sat Feb 22 17:24:18 2014

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1617]

Sat Feb 22 17:24:19 2014

***LOG Q0K=> DpMsAttach, mscon ( yugandha) [dpxxdisp.c 11414]

Sat Feb 22 17:24:20 2014

DpStartStopMsg: send start message (myname is >yugandha_DEV_00 <)

DpStartStopMsg: start msg sent

Sat Feb 22 17:24:22 2014

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

CCMS: Initalizing shared memory of size 60000000 for monitoring segment.

Sat Feb 22 17:24:23 2014

CCMS: start to initalize 3.X shared alert area (first segment).

DpMsgAdmin: Set release to 7000, patchlevel 0

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]

DpMsgAdmin: Set patchno for this platform to 52

Release check o.K.

Sat Feb 22 17:25:01 2014

• ERROR => W0 (pid 1920) died [dpxxdisp.c 14021]

• ERROR => W1 (pid 1444) died [dpxxdisp.c 14021]

• ERROR => W2 (pid 996) died [dpxxdisp.c 14021]

• ERROR => W3 (pid 1464) died [dpxxdisp.c 14021]

• ERROR => W4 (pid 1996) died [dpxxdisp.c 14021]

• ERROR => W5 (pid 372) died [dpxxdisp.c 14021]

my types changed after wp death/restart 0xbf --> 0xbe

• ERROR => W6 (pid 1900) died [dpxxdisp.c 14021]

my types changed after wp death/restart 0xbe --> 0xbc

• ERROR => W7 (pid 1908) died [dpxxdisp.c 14021]

my types changed after wp death/restart 0xbc --> 0xb8

• ERROR => W8 (pid 2104) died [dpxxdisp.c 14021]

• ERROR => W9 (pid 2096) died [dpxxdisp.c 14021]

• ERROR => W10 (pid 2120) died [dpxxdisp.c 14021]

my types changed after wp death/restart 0xb8 --> 0xb0

• ERROR => W11 (pid 2112) died [dpxxdisp.c 14021]

my types changed after wp death/restart 0xb0 --> 0xa0

• ERROR => W12 (pid 1568) died [dpxxdisp.c 14021]

my types changed after wp death/restart 0xa0 --> 0x80

• DP_FATAL_ERROR => DpWPCheck: no more work processes

• DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=1641

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Feb 22 17:25:11 2014

NiISelect: TIMEOUT occured (10000ms)

dump system status

Workprocess Table (long) Sat Feb 22 11:55:11 2014

========================

Regards,

Ram

[Former Member]

Hi Gurus,

Some more Info...

In sap start log it shows below error...It may helpful...

ERROR: SapSSLInit(read_profile=1)==SSSLERR_LIB_NOT_FOUND

Regards,

Ram

[shyam_dontamsetty]

Hi Rk,

How much value do you decrease the DIA ???

Best Regards,

Shyam Dontamsetty

[Former Member]

Hi Shyam,

Initially I decreased to 3 by default it was 6. After work+disp down i changed back old values through D:\usr\sap\DEV\SYS\profile.... But Iam not sure where I did mistake when i replaced back to original values in instance profile...

Please let me know if you need any more info...

Regards,

Ram

[Former Member]

Hi Gurus,

Here in forum one of expert posted below solution but i am not sure how to fix that one...

=============================================================================

<<- ERROR: SapSSLInit(read_profile=1)==SSSLERR_LIB_NOT_FOUND

This error can occur if the default HTTPS port 443 is in use. If another instance is running on the same host, and that server has HTTPS turned on, there will be a conflict. Specify an unused port (IE: 444) instead of the default port. To do this, set the instance profile parameter to "icm/server_port_2 = PROT=HTTPS, PORT=444, TIMEOUT=600".

==============================================================================

when tried to change above parameter values n after starting the system it says wrong inputs..

Regards,

Ram

[Former Member]

Hi Gurus,

Some more useful information in this link but not sure how to fix.

[;

Please advise me here...

Regards,

RAM

[Former Member]

Hi Gurus,

Here Iam giving DEV_W0 log..

-

---

trc file: "dev_w0", trc level: 1, release: "700"

-

---

*

• ACTIVE TRACE LEVEL 1

• ACTIVE TRACE COMPONENTS all, MJ

*

B

B Sat Feb 22 17:24:19 2014

B create_con (con_name=R/3)

B Loading DB library 'E:\usr\sap\DEV\DVEBMGS00\exe\dboraslib.dll' ...

B Library 'E:\usr\sap\DEV\DVEBMGS00\exe\dboraslib.dll' loaded

B Version of 'E:\usr\sap\DEV\DVEBMGS00\exe\dboraslib.dll' is "700.08", patchlevel (0.46)

B New connection 0 created

M sysno 00

M sid DEV

M systemid 560 (PC with Windows NT)

M relno 7000

M patchlevel 0

M patchno 52

M intno 20050900

M make: multithreaded, Unicode, optimized

M pid 1920

M

M kernel runs with dp version 210000(ext=109000) (@(#) DPLIB-INT-VERSION-210000-UC)

M length of sys_adm_ext is 572 bytes

M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 1920) [dpxxdisp.c 1293]

I MtxInit: 30000 0 0

M DpSysAdmExtCreate: ABAP is active

M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

M DpShMCreate: sizeof(wp_adm) 18304 (1408)

M DpShMCreate: sizeof(tm_adm) 3954072 (19672)

M DpShMCreate: sizeof(wp_ca_adm) 24000 (80)

M DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

M DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

M DpShMCreate: sizeof(comm_adm) 528064 (1048)

M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

M DpShMCreate: sizeof(file_adm) 0 (72)

M DpShMCreate: sizeof(vmc_adm) 0 (1452)

M DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)

M DpShMCreate: sizeof(gw_adm) 48

M DpShMCreate: SHM_DP_ADM_KEY (addr: 05D00040, size: 4613144)

M DpShMCreate: allocated sys_adm at 05D00040

M DpShMCreate: allocated wp_adm at 05D01E28

M DpShMCreate: allocated tm_adm_list at 05D065A8

M DpShMCreate: allocated tm_adm at 05D065D8

M DpShMCreate: allocated wp_ca_adm at 060CBB70

M DpShMCreate: allocated appc_ca_adm at 060D1930

M DpShMCreate: allocated comm_adm at 060D3870

M DpShMCreate: system runs without file table

M DpShMCreate: allocated vmc_adm_list at 06154730

M DpShMCreate: allocated gw_adm at 06154770

M DpShMCreate: system runs without vmc_adm

M DpShMCreate: allocated ca_info at 061547A0

M DpShMCreate: allocated wall_adm at 061547A8

X

X Sat Feb 22 17:24:20 2014

X EmInit: MmSetImplementation( 2 ).

X MM diagnostic options set: 0

X <ES> client 0 initializing ....

X Using implementation flat

M <EsNT> Memory Reset disabled as NT default

X ES initialized.

M

M Sat Feb 22 17:24:21 2014

M ThInit: running on host yugandha

M

M Sat Feb 22 17:24:23 2014

M calling db_connect ...

C Prepending E:\usr\sap\DEV\DVEBMGS00\exe to Path.

C

C Sat Feb 22 17:24:29 2014

C Client NLS settings: AMERICAN_AMERICA.UTF8

C Logon as OPS$-user to get SAPSR3's password

C Connecting as /@DEV on connection 0 (nls_hdl 0) ... (dbsl 700 240106)

C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

C 0 UTF8 1 091B7768 091BCD04 091BC58C

C Attaching to DB Server DEV (con_hdl=0,svchp=091BC4D8,svrhp=091CDDA4)

C

C Sat Feb 22 17:24:49 2014

C Starting user session (con_hdl=0,svchp=091BC4D8,srvhp=091CDDA4,usrhp=091E2AF8)

C Now '/@DEV' is connected (con_hdl 0, nls_hdl 0).

C Got SAPSR3's password from OPS$-user

C Disconnecting from connection 0 ...

C Closing user session (con_hdl=0,svchp=091BC4D8,usrhp=091E2AF8)

C Now I'm disconnected from ORACLE

C Connecting as SAPSR3/<pwd>@DEV on connection 0 (nls_hdl 0) ... (dbsl 700 240106)

C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

C 0 UTF8 1 091B7768 091BCD04 091BC58C

C Starting user session (con_hdl=0,svchp=091BC4D8,srvhp=091CDDA4,usrhp=091E2AF8)

C *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 28000

[dboci.c 4345]

C Detaching from DB Server (con_hdl=0,svchp=091BC4D8,srvhp=091CDDA4)

C *** ERROR => CONNECT failed with sql error '28000'

[dbsloci.c 10704]

B ***LOG BY2=> sql error 28000 performing CON [dbsh#2 @ 1204] [dbsh 1204 ]

B ***LOG BY0=> ORA-28000: the account is locked [dbsh#2 @ 1204] [dbsh 1204 ]

B ***LOG BY2=> sql error 28000 performing CON [dblink#3 @ 431] [dblink 0431 ]

B ***LOG BY0=> ORA-28000: the account is locked [dblink#3 @ 431] [dblink 0431 ]

M ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c 1403]

M in_ThErrHandle: 1

M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 10019]

M

M Info for wp 0

M

M stat = 4

M reqtype = 1

M act_reqtype = -1

M rq_info = 0

M tid = -1

M mode = 255

M len = -1

M rq_id = 65535

M rq_source = 255

M last_tid = 0

M last_mode = 0

M semaphore = 0

M act_cs_count = 0

M control_flag = 0

M int_checked_resource(RFC) = 0

M ext_checked_resource(RFC) = 0

M int_checked_resource(HTTP) = 0

M ext_checked_resource(HTTP) = 0

M report = > <

M action = 0

M tab_name = > <

M vm = V-1

M

M *****************************************************************************

M *

M * LOCATION SAP-Server yugandha_DEV_00 on host yugandha (wp 0)

M * ERROR ThInit: db_connect

M *

M * TIME Sat Feb 22 17:24:49 2014

M * RELEASE 700

M * COMPONENT Taskhandler

M * VERSION 1

M * RC 13

M * MODULE thxxhead.c

M * LINE 10204

M * COUNTER 1

M *

M *****************************************************************************

M

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 720]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 260]

M Entering ThSetStatError

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 1920) [dpnttool.c 327]

[former_member185031]

>> ***LOG BY2=> sql error 28000 performing CON [dbsh#2 @ 1204] [dbsh 1204 ]

>>B ***LOG BY0=> ORA-28000: the account is locked [dbsh#2 @ 1204] [dbsh 1204 ]

Your account is locked check the note 951167

Regards,

Subhash

[Former Member]

Hi,

Your schema user SAPSR3 is locked...

Please login to SQL at OS level and unlock the user.

#sqlplus / as sysdba;
SQL> alter user SAPSR3 account unlock;
SQL>commit;
SQL>exit

Then try to stop and start SAP again..

In case of any problem, post dev_w0, trans.log contents once again..

Regards.

Rajesh Narkhede

[Former Member]

Hi Subash,

the issue is fixed thanks a lot for our valuable info...

Regards,

Ram

[Former Member]

Hi Rajesh,

Thanks a lot for valuable reply and now issue is fixed.

Regards,

Ram

[Former Member]

hey RK

Can you send me your contact id pls.

Else you can reply here.

Did you work for HP chennai ?

Pls confirm the year

- thnx