Error during installation of SAP Netweaver 7.0 EHP...

Former Member · ‎02-19-2010

Hi

I am trying to install SAP Netweaver 7.0 EHP 1 on Windows Server 2003 [Standard x64 Edition] with DB2 9.5 as the underlying database. During the installation process, the following 23 phases ran successfully.

Check Solutionmanager key

Create users for SAP system

Install common system files

Unpack SAP archives

Install SAP Cryptographic library

Create and load database

Install database software

Create database ports

Create database instance

Prepare to create tablespaces

Create database file system

Update database registry

Stop database instance

Update database manager configuration

Start database instance

Create database

Update database configuration

Create database partition groups

Create bufferpools

Create tablespaces

Grant database previledges

Stop database instance

But it stopped at Phase 24 "Start database instance" giving error.

In sapinst.log, I found the following:

WARNING 2010-02-18 15:30:08.970

Unable to get information about path
LABEL.ASC\ using GetVolumeInformation. Operating system

error message: The filename, directory name, or volume label syntax is incorrect.

.

WARNING[E] 2010-02-18 15:32:28.986

FSL-06002 Error 1060 (The specified service does not exist as an installed service.) in

execution of a 'OpenService' function, line (266), with parameter (ClusSvc).

.

WARNING 2010-02-18 15:45:16.878

Error 5 (Access is denied.) in execution of a 'RegOpenKeyEx' function, line (645), with

parameter (S-1-5-21-2097837836-1023913832-3749393740-1617).

WARNING 2010-02-18 15:45:16.878

Error 5 (Access is denied.) in execution of a 'RegOpenKeyEx' function, line (645), with

parameter (ProtectedRoots).

.

ERROR 2010-02-18 15:57:08.869

MDB-01999 Error occured, first error is: <SQL1032N No start database manager command was

issued. SQLSTATE=57019>

WARNING[E] 2010-02-18 15:57:08.931

MUT-03025 Caught ESAPinstException in Modulecall: Error occured, first error is: <SQL1032N

No start database manager command was issued. SQLSTATE=57019>.

Regards,

Arpita

Edited by: Arpita Dey on Feb 19, 2010 10:24 AM

Former Member · ‎05-23-2010

Hi Arpita,

How did you resolve the issue im having the same probs please advice

Former Member · ‎03-16-2010

I have resolved the issue myself.

Former Member · ‎02-24-2010

Current Kernel patch level is 32, I upgraded to 69, but it still gives the error on retrying the installation

Former Member · ‎02-22-2010

Hi Experts,

I am giving some more information

<pre>

C:\Documents and Settings\db2tj1>db2 GET DBM CFG

Database Manager Configuration

Node type = Enterprise Server Edition with local and remote clients

Database manager configuration release level = 0x0c00

Maximum total of files open (MAXTOTFILOP) = 16000

CPU speed (millisec/instruction) (CPUSPEED) = 1,574481e-007

Communications bandwidth (MB/sec) (COMM_BANDWIDTH) = 1,000000e+002

Max number of concurrently active databases (NUMDB) = 8

Federated Database System Support (FEDERATED) = NO

Transaction processor monitor name (TP_MON_NAME) =

Default charge-back account (DFT_ACCOUNT_STR) =

Java Development Kit installation path (JDK_PATH) = F:\db2\db2tj1\db2_software
java\jdk

Diagnostic error capture level (DIAGLEVEL) = 3

Notify Level (NOTIFYLEVEL) = 3

Diagnostic data directory path (DIAGPATH) =
VIN-TIBMSAP01\db2dumpTJ1

Default database monitor switches

Buffer pool (DFT_MON_BUFPOOL) = ON

Lock (DFT_MON_LOCK) = ON

Sort (DFT_MON_SORT) = ON

Statement (DFT_MON_STMT) = ON

Table (DFT_MON_TABLE) = ON

Timestamp (DFT_MON_TIMESTAMP) = ON

Unit of work (DFT_MON_UOW) = ON

Monitor health of instance and databases (HEALTH_MON) = OFF

SYSADM group name (SYSADM_GROUP) = DBTJ1ADM

SYSCTRL group name (SYSCTRL_GROUP) = DBTJ1CTL

SYSMAINT group name (SYSMAINT_GROUP) = DBTJ1MNT

SYSMON group name (SYSMON_GROUP) =

Client Userid-Password Plugin (CLNT_PW_PLUGIN) =

Client Kerberos Plugin (CLNT_KRB_PLUGIN) = IBMkrb5

Group Plugin (GROUP_PLUGIN) =

GSS Plugin for Local Authorization (LOCAL_GSSPLUGIN) =

Server Plugin Mode (SRV_PLUGIN_MODE) = UNFENCED

Server List of GSS Plugins (SRVCON_GSSPLUGIN_LIST) =

Server Userid-Password Plugin (SRVCON_PW_PLUGIN) =

Server Connection Authentication (SRVCON_AUTH) = NOT_SPECIFIED

Cluster manager (CLUSTER_MGR) =

Database manager authentication (AUTHENTICATION) = SERVER_ENCRYPT

Cataloging allowed without authority (CATALOG_NOAUTH) = NO

Trust all clients (TRUST_ALLCLNTS) = YES

Trusted client authentication (TRUST_CLNTAUTH) = CLIENT

Bypass federated authentication (FED_NOAUTH) = NO

Default database path (DFTDBPATH) = F:\db2\TJ1

Database monitor heap size (4KB) (MON_HEAP_SZ) = AUTOMATIC

Java Virtual Machine heap size (4KB) (JAVA_HEAP_SZ) = 2048

Audit buffer size (4KB) (AUDIT_BUF_SZ) = 0

Size of instance shared memory (4KB) (INSTANCE_MEMORY) = 1026560

Backup buffer default size (4KB) (BACKBUFSZ) = 1024

Restore buffer default size (4KB) (RESTBUFSZ) = 1024

Agent stack size (AGENT_STACK_SZ) = 128

Minimum committed private memory (4KB) (MIN_PRIV_MEM) = 32

Private memory threshold (4KB) (PRIV_MEM_THRESH) = 20000

Sort heap threshold (4KB) (SHEAPTHRES) = 0

Directory cache support (DIR_CACHE) = NO

Application support layer heap size (4KB) (ASLHEAPSZ) = 16

Max requester I/O block size (bytes) (RQRIOBLK) = 65000

Query heap size (4KB) (QUERY_HEAP_SZ) = 1000

Workload impact by throttled utilities(UTIL_IMPACT_LIM) = 10

Priority of agents (AGENTPRI) = SYSTEM

Agent pool size (NUM_POOLAGENTS) = AUTOMATIC

Initial number of agents in pool (NUM_INITAGENTS) = 5

Max number of coordinating agents (MAX_COORDAGENTS) = AUTOMATIC

Max number of client connections (MAX_CONNECTIONS) = AUTOMATIC

Keep fenced process (KEEPFENCED) = NO

Number of pooled fenced processes (FENCED_POOL) = AUTOMATIC

Initial number of fenced processes (NUM_INITFENCED) = 0

Index re-creation time and redo index build (INDEXREC) = RESTART

Transaction manager database name (TM_DATABASE) = 1ST_CONN

Transaction resync interval (sec) (RESYNC_INTERVAL) = 180

SPM name (SPM_NAME) =

SPM log size (SPM_LOG_FILE_SZ) = 256

SPM resync agent limit (SPM_MAX_RESYNC) = 20

SPM log path (SPM_LOG_PATH) =

NetBIOS Workstation name (NNAME) =

TCP/IP Service name (SVCENAME) = sapdb2TJ1

Discovery mode (DISCOVER) = SEARCH

Discover server instance (DISCOVER_INST) = ENABLE

Maximum query degree of parallelism (MAX_QUERYDEGREE) = ANY

Enable intra-partition parallelism (INTRA_PARALLEL) = NO

Maximum Asynchronous TQs per query (FEDERATED_ASYNC) = 0

No. of int. communication buffers(4KB)(FCM_NUM_BUFFERS) = AUTOMATIC

No. of int. communication channels (FCM_NUM_CHANNELS) = AUTOMATIC

Node connection elapse time (sec) (CONN_ELAPSE) = 10

Max number of node connection retries (MAX_CONNRETRIES) = 5

Max time difference between nodes (min) (MAX_TIME_DIFF) = 60

db2start/db2stop timeout (min) (START_STOP_TIME) = 10

C:\Documents and Settings\db2tj1>

</pre>

Former Member · ‎02-22-2010

Hi Ravindran,

The "Remote Registry" service was up when I performed the installation.

Former Member · ‎02-19-2010

1. I have tried to start the database manually using db2start command, but it gave error as follows:<pre>

C:\Documents and Settings\db2tj1>db2start

DB2TJ1-0 : The service has returned a service-specific error code.

02/19/2010 14:00:09 0 0 SQL1042C An unexpected system error occurred.

SQL1032N No start database manager command was issued. SQLSTATE=57019 </pre>

2. When I checked the event viewer, I got the following error:<pre>

The DB2 - SAPDB2TJ1 - DB2TJ1-0 service terminated with service-specific error 4294966254 (0xFFFFFBEE).</pre>

3. I checked the DB2 services at Windows level and found the following:<pre>

DB2 - SAPDB2TJ1 - DB2TJ1-0 Manual

DB2 Governor (SAPDB2TJ1) Started Manual

DB2 License Server (SAPDB2TJ1) Started Manual

DB2 Management Service (SAPDB2TJ1) Started Automatic

DB2 Remote Command Server (SAPDB2TJ1) Started Automatic

Monitoring Agent for DB2 - DB2TJ1 Started Automatic</pre>

I manually started DB2 Governor (SAPDB2TJ1) and DB2 License Server (SAPDB2TJ1) .

But I got the error while trying to start DB2 - SAPDB2TJ1 - DB2TJ1-0 service: <pre>Windows could not start the DB2 - SAPDB2TJ1 - DB2TJ1 -0 on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code - 1042.</pre>

In the system event log I got the following error:<pre>

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7024

Date: 19-02-2010

Time: 15:21:41

User: N/A

Computer: VIN-TIBMSAP01

Description:

The DB2 - SAPDB2TJ1 - DB2TJ1-0 service terminated with service-specific error 4294966254 (0xFFFFFBEE).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.</pre>;

4. In the services file, I got 5 entries related to database<pre>

DB2_DB2TJ1 5914/tcp

DB2_DB2TJ1_1 5915/tcp

DB2_DB2TJ1_2 5916/tcp

DB2_DB2TJ1_END 5917/tcp

sapdb2TJ1 5912/tcp # SAP DB2 Communication Port</pre>

5. Access to the hard drives is ok.

6. There is no db2dbm.cfg log file generated. However I have the db2diag.log<pre>

2010-02-18-15.51.50.234000+060 I1F973 LEVEL: Event

PID : 2508 TID : 2300 PROC : db2set.exe

INSTANCE: DB2TJ1 NODE : 000

EDUID : 2300

FUNCTION: DB2 UDB, RAS/PD component, pdLogInternal, probe:120

START : New Diagnostic Log file

DATA #1 : Build Level, 152 bytes

Instance "DB2TJ1" uses "64" bits and DB2 code release "SQL09050"

with level identifier "03010107".

Informational tokens are "DB2 v9.5.0.837", "special_18161", "NT6495_18161", Fix Pack "0".

DATA #2 : System Info, 1568 bytes

System: WIN32_NT VIN-TIBMSAP01 Service Pack 2 5.2 AMD64 Family 6, model 15, stepping 8

CPU: total:2 online:2 Cores per socket:1 Threading degree per core:1

Physical Memory(MB): total:12032 free:10331 available:10331

Virtual Memory(MB): total:35057 free:44221

Swap Memory(MB): total:23025 free:33890

Information in this record is only valid at the time when this file was

created (see this record's time stamp)

2010-02-18-15.51.50.234000+060 I977F312 LEVEL: Event

PID : 2508 TID : 2300 PROC : db2set.exe

INSTANCE: DB2TJ1 NODE : 000

EDUID : 2300

FUNCTION: DB2 UDB, oper system services, db2set_main, probe:40

CHANGE : CFG DB2SET: DB2_WORKLOAD: From: "" To: "SAP"

2010-02-18-15.51.50.672000+060 I1291F308 LEVEL: Event

PID : 1424 TID : 2292 PROC : db2set.exe

INSTANCE: DB2TJ1 NODE : 000

EDUID : 2292

FUNCTION: DB2 UDB, oper system services, db2set_main, probe:40

CHANGE : CFG DB2SET: DB2COUNTRY: From: "" To: "1"

2010-02-18-15.51.51.109000+060 I1601F355 LEVEL: Event

PID : 2668 TID : 196 PROC : db2set.exe

INSTANCE: DB2TJ1 NODE : 000

EDUID : 196

FUNCTION: DB2 UDB, oper system services, db2set_main, probe:40

CHANGE : CFG DB2SET: DB2ENVLIST: From: "" To: "INSTHOME SAPSYSTEMNAME dbs_db6_schema DIR_LIBRARY"

2010-02-18-15.51.51.515000+060 I1958F321 LEVEL: Event

PID : 1212 TID : 2900 PROC : db2set.exe

INSTANCE: DB2TJ1 NODE : 000

EDUID : 2900

FUNCTION: DB2 UDB, oper system services, db2set_main, probe:40

CHANGE : CFG DB2SET: DB2ATLD_PORTS: From: "" To: "60000:65000"

2010-02-18-15.51.55.703000+060 I2281F1685 LEVEL: Event

PID : 3164 TID : 3160 PROC : DB2STOP.EXE

INSTANCE: DB2TJ1 NODE : 000

EDUID : 3160

FUNCTION: DB2 UDB, base sys utilities, sqleStartStopSingleNode, probe:1130

DATA #1 : String, 44 bytes

F:\db2\db2tj1\db2_software
bin\DB2STOP2.EXE

DATA #2 : Hexdump, 256 bytes

0x0000000000129D40 : 463A 5C64 6232 5C64 6232 746A 315C 6462 F:\db2\db2tj1\db

0x0000000000129D50 : 325F 736F 6674 7761 7265 5C5C 6269 6E5C 2_software
bin\

0x0000000000129D60 : 4442 3253 544F 5032 2E45 5845 004E 4F4D DB2STOP2.EXE.NOM

0x0000000000129D70 : 5347 0046 4F52 4345 0053 4E00 0000 0000 SG.FORCE.SN.....

0x0000000000129D80 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129D90 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129DA0 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129DB0 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129DC0 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129DD0 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129DE0 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129DF0 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129E00 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129E10 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129E20 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

0x0000000000129E30 : 0000 0000 0000 0000 0000 0000 0000 0000 ................

2010-02-18-15.52.00.999000+060 I3968F336 LEVEL: Event