Messages are in Backlog without any status

[Former Member]

Hi All,

Today morning when I came and observed that, in the Engine-Status page i saw some 3000 messages under column

"Processing Backlog (without errors)". When I went into Messaging Overview Tab, I see these messages are in 'To Be Delivered' status. Now How to reprocess these messages? Can anyone tell me how come out from this situation?

Regards,

Rahul

[Former Member]

Hi Achaari,

This is related to Queues problem.U r messages are struck in Queues.Please do following steps.

1)Go to SMQ2.Then check ur queues.if u found any queues just select it and activate the queue.It will automatically sent the data.

2)Go to SXMB_ADM->Manage Queues->Register Queues->Activate Queues.Before doing this activity in SXMB_ADM please delete or activate the queues in SMQ2 other wise it will give error.

3)Cancel the System Error Messages in Adapter engine in RWB Message Monitoring.

4)Refresh Cache Objects SXI_CACHE.

Thanks

Ravi

[former_member208856]

Check your queue in smq2, there will be some messages stuck, check the error message & activate the queue.

The messages will process from here.