ADS - render operation exception error - XMLFM Exception

[Former Member]

Hello,

I am getting the following error on JAVA ADS whenever we use ADS. THis is coming sporadically, not all the time. daily we are getting this error around 10 to 20 times.

ECM Job runs on ABAP side which call ADS running on different host. ADS configuration is correct as same job works fine 80% of time.

Servers are also not over loaded.

Here is the log file

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.adobe.ProcessingException: XMLFM Exception - PDF render operation exception, reason code: 0 : Unhandled exception in RenderAll; [Error Log file "2010.02.16.153456SAFPRM99078.pdf" written to /usr/sap/ECP/SYS/global//AdobeDocumentServices/renderErrorLog/errorFiles]

at com.adobe.ads.operation.Render.execute(Unknown Source)

at com.adobe.ads.operation.ADSOperation.doWork(Unknown Source)

... 29 more

Caused by: com.adobe.ProcessingException: XMLFM Exception - PDF render operation exception, reason code: 0 : Unhandled exception in RenderAll

at com.adobe.ads.operation.support.RemoteRenderer.renderAllRemote(Unknown Source)

at com.adobe.ads.operation.support.RemoteRenderer.renderAll(Unknown Source)

at com.adobe.ads.operation.support.RemoteRenderer.renderAll(Unknown Source)

at com.adobe.ads.operation.Render.renderWithoutCache(Unknown Source)

... 31 more

Caused by: com.adobe.document.xmlform.RenderException: IDL:com/adobe/document/xmlform/RenderException:1.0

at com.adobe.document.xmlform.RenderExceptionHelper.read(Unknown Source)

at com.adobe.document.xmlform._FormFactoryStub.renderAll(Unknown Source)

... 35 more

There are lot of posts for this kind of error but no one has suggested any solutions. We are NW2004 S 7.01 SP3.

Any help ?

Thanks!

[Former Member]

I also looked at server.log and it throws unable to allocate memory error

#1.5^H#0003BA39F793002800004DA20000178200047E8C0AFEE50F#1265039851840#/System/Server/comadobedocumentXMLFormService##com.adobe.document.XMLFormService#Guest#0

##n/a##817614000f4a11df81930003ba39f793#SAPEngine_Application_Thread[impl:3]_29##0#0#Fatal#1#com.adobe.document.XMLFormService#Plain###$$$/com/adobe/document/

xmlform/msg.XFA=XMLForm, renderAll : 16583, Unable to allocate memory#

Not sure which memory it is ?

[chintan_virani]

Not really sure but work with you BASIS folks on this.

1. Check if logs, temp folders are full on server.

2. Try increasing the heap size for JVM

3. Restart the XMLForm service.

4. Bounce the complete server.

Chintan

[Former Member]

We have exacly the same problem. Could your problem be solved until today? If so, it would be fine to share the solution.

Thank you very much.