Automatic sold-to-party determination

[pratik_mahendra]

Hi All,

I am trying to automatically determine SP(sold-to-Party) in transaction crm_dno_monitor. My ERP system is 200 and solman is 800 now when I create support message from 200 or 800 everything works fine except for SP is not automatically determined.

To make it work I have used T-code: DSWP and created Ibase and in IB52 I have assigned a BP (extended to SP) to I base-header and in partner function I have assigned standard access seq - 0018 SAP SERVICE:Determination via IBase / Ind. object from Ref.Object. However, despite of all these config. I have failed.

I have already read all earlier posts but it hasn't worked for me. I need your help to figure out the missing config.

[Former Member · Accepted solution]

Hi,

After defineing the access sequence, we need to enter the sold to party details in the ibase.

select the iabse of the erp system where the ticlet is raised.

then use the menu goto-->partner, select sold to party and enter the partner number.

after defining this whenever a ticket is created from that system automatically the sold to party will be determined.

i think this will solve ur problem.

Regards,

Subhashini.

[pratik_mahendra · Accepted solution]

thank you for the response but i have already done this activity.

[pratik_mahendra · Accepted solution]

thank you for the response but i have already done this activity.