IBase & component number

[tolulope_okusaga]

Hello Gurus,

I have configured the solution manager service desk.

when i create a support message from my development system, i do not get IBase & component number on the solution manager screen.

Regards,

Tolulope

[Former Member]

Hi Tolulope,

Please check weather ibase is generated for the development system in IB52, Check the Note 1284794 - SMSY: IBase generation cannot be deactivated.

if Ibase is created for the development system , go to DSWP and the solution that u have maintained the satelite system and do the initial data transfer for Ibase(path would be edit->initial data transfer for Ibase)

hope it should resolve your issue

Regards,

Laxman

[Former Member]

Hi,

Did you create IBase for the system?

Goto IB52 and press F4 there should be only one main central ibase with solman_data_rep value and then select it and press enter and now check other ibase they should be assigned to it.

Ibase can be generated using tcode IB_GEN in solman system.