Getting Error While launching ESR PI 7.1

[Former Member]

Hi Experts

We are getting the following error while launching ESR, it is throwing error after we provide user credencials.Please find the error trace below...

We have are able to launch ID successfully...Any inputs are greatly appreciated...

1) We have jre 1.5.0

We have tried below but no luck

http://<hostname>:<port>/rep

'Re-initialization and force-signing' in 'Javau2122 Web Start Administration'

====================================================================

= Root Exception ===================================================

====================================================================

Thrown:

com.sap.aii.utilxi.swing.framework.FrameworkException: Internal problem occurred

at com.sap.aii.utilxi.swing.toolkit.ExceptionDialog.init(ExceptionDialog.java:126)

at com.sap.aii.utilxi.swing.toolkit.ExceptionDialog.<init>(ExceptionDialog.java:98)

at com.sap.aii.utilxi.swing.toolkit.IBMessages$1.run(IBMessages.java:318)

at com.sap.aii.utilxi.misc.thread.ThreadPool.assureAWTEventQueueing(ThreadPool.java:84)

at com.sap.aii.utilxi.misc.thread.ThreadPool.assureAWTEventQueueing(ThreadPool.java:67)

at com.sap.aii.utilxi.swing.toolkit.IBMessages.showException(IBMessages.java:308)

at com.sap.aii.utilxi.swing.toolkit.IBMessages.showException(IBMessages.java:298)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor$1.run(Guitilities.java:396)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:320)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: java.lang.NoClassDefFoundError: null

at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.localStartup(StartupCodeEntry.java:289)

at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:150)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponentImpl.startup(ExplicitApplicationComponentImpl.java:116)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponents.startup(ExplicitApplicationComponents.java:438)

at com.sap.aii.ib.core.applcomp.ApplicationComponent.startup(ApplicationComponent.java:203)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.startApp(LoginServiceImpl.java:364)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.startAppAfterLogin(LoginServiceImpl.java:258)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:164)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:151)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:955)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:824)

... 8 more

====================================================================

== Content from the LogHandler =====================================

====================================================================

#9 17:06:38 [AWT-EventQueue-2] FINE AutoLog.created.java.lang.NoClassDefFoundError: java.lang.NoClassDefFoundError

at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.localStartup(StartupCodeEntry.java:289)

at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:150)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponentImpl.startup(ExplicitApplicationComponentImpl.java:116)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponents.startup(ExplicitApplicationComponents.java:438)

at com.sap.aii.ib.core.applcomp.ApplicationComponent.startup(ApplicationComponent.java:203)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.startApp(LoginServiceImpl.java:364)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.startAppAfterLogin(LoginServiceImpl.java:258)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:164)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:151)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:955)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:824)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:320)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

#8 17:06:38 [AWT-EventQueue-2] DEBUG AutoLog.created.java.lang.NoClassDefFoundError: null

#7 17:06:38 [AWT-EventQueue-2] FINE AutoLog.created.com.sap.aii.utilxi.swing.framework.FrameworkException: com.sap.aii.utilxi.swing.framework.FrameworkException: Internal problem occurred

at com.sap.aii.utilxi.swing.toolkit.ExceptionDialog.init(ExceptionDialog.java:126)

at com.sap.aii.utilxi.swing.toolkit.ExceptionDialog.<init>(ExceptionDialog.java:98)

at com.sap.aii.utilxi.swing.toolkit.IBMessages$1.run(IBMessages.java:318)

at com.sap.aii.utilxi.misc.thread.ThreadPool.assureAWTEventQueueing(ThreadPool.java:84)

at com.sap.aii.utilxi.misc.thread.ThreadPool.assureAWTEventQueueing(ThreadPool.java:67)

at com.sap.aii.utilxi.swing.toolkit.IBMessages.showException(IBMessages.java:308)

at com.sap.aii.utilxi.swing.toolkit.IBMessages.showException(IBMessages.java:298)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor$1.run(Guitilities.java:396)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:320)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: java.lang.NoClassDefFoundError

at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.localStartup(StartupCodeEntry.java:289)

at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:150)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponentImpl.startup(ExplicitApplicationComponentImpl.java:116)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponents.startup(ExplicitApplicationComponents.java:438)

at com.sap.aii.ib.core.applcomp.ApplicationComponent.startup(ApplicationComponent.java:203)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.startApp(LoginServiceImpl.java:364)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.startAppAfterLogin(LoginServiceImpl.java:258)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:164)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:151)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:955)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:824)

... 8 more

#6 17:06:38 [AWT-EventQueue-2] DEBUG AutoLog.created.com.sap.aii.utilxi.swing.framework.FrameworkException: Internal problem occurred

Kind regards

Ramesh Pothireddy

[iprieto · Accepted solution]

Hi Ramesh,

I recomend you the next steps:

1.- Go to http://serrver:port/dir and click in Administration option. Click in Repository and choose Java Web Start Administration. Click in Restore Archives and Generate New Signature.

2.- On the other hand you can open Exchange Profile and put the Fully Quialified Domain Name in all properties where the host name have been used.

3.- Please, coul you attach the content of XML file in List on Resources option in Java Web Start Administration?

Best Regards

Ivá

[Former Member · Accepted solution]

Hi Carlos,

By Fully Qualified Domain name, do you mean IP address?

I am not able to paste the xml, as it exceeds the allowed length .

Regards,

Ramesh

[iprieto · Accepted solution]

Hi Ramesh,

The Fully Qualified Domain name is the domain name in your company. For instance, sap.com is a domain name. Use the servername.domain_name in all parameters in exchange profile.

About the XML I wil see what is the library where the class must be stored.

Best regards

Ivá

[Former Member · Accepted solution]

Hi Ivan

Thanks a lot for the help, the problem has been resolved after following 2 suggestion...

2.- On the other hand you can open Exchange Profile and put the Fully Quialified Domain Name in all properties where the host name have been used.

Warm regards

Ramesh Pothireddy

[Former Member · Accepted solution]

Hi Ramesh,

We are facing the same problem, our IR can be started but ER can not be.

Could you tell me where is the Exchange Profile?

What is the 'Fully Quialified Domain Name', IP address?

Thanks a million!

Lorry

[Shabarish_Nair]

did you add the server details in your host file?

[Former Member]

Yes, we have added...

Thanks

Ramesh

[Former Member]

As we couldn't progress further, any inputs are greatly helpful...

Warm regards

Ramesh