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Charts/images not showing in report viewer VS 2008 CR Basic

Hi, we currently have the same Visual Studio 2008 Crystal Reports Basic 2008 asp.net web application running on three servers. Two of these servers, which are development/uat, display images and/or graphs on reports in the crystal report viewer fine but the third, which is our production box, displays the red X for all charts/images. We have reviewed/updated the web.config file as per resources listed below. Here is our system configuration and what we have done/verified so far:

Windows Server 2003 32 bit Service Pack 2

IIS 6

Crystal Reports Basic Runtime for Visual Studio 2008

Microsoft .NET Framework 3.5 SP1

We have reviewed and verified the information provided by the u201CCrystal Report Viewers in Visual Studio .NET Dynamic Imagesu201D as it pertains to the section u201CUsing Crystal Reports Basic (version 10.5 bundled with Microsoft Visual Studio .NET 2008)u201D.

We have verified the security settings on the C:\windows\temp folder across all three servers.

We have verified all setting in iis for the web site across all three servers.

We can see the u201C.pngu201D files getting created in the C:\windows\temp\ cr_tmp_image_ folder on the production server.

We have verified the image path is correct utilizing the CrystalImageHandler.aspx.

We have verified that the assemblies exist in the c:\widows\assembly folder

Exporting the reports as PDFs produces the charts and images fine so it appears to be a report viewer control issue.

This production box originally had a Visual Studio 2003 asp.net application on it using, we think, crystal report viewer 11.5 (CrystalDecisions.Web 11.5.3300.0), if that makes a differenceu2026

Right now we are at a loss, we have reviewed all help files we can locate on this issue and still have not been able to resolve. Any insight on something we may have missed or could try next would be appreciated.

Thanks for your time.

Former Member
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