on 02-07-2010 5:59 PM
Our company offers price protection to our customer. Whenever we increase our price, we allow the customer to use the old price for a certain period at an agreed accumulated quantity.
When price is increased, SAP will already use the new price in the Sales Order, but customer still uses the old price in the PO. Upon payment of the customer (after a month or 2) , We issue credit memo to the customer.
How do you handle this process? How can the system calculate the amount that should be indicated in the CM?
Hi,
Use pricing date field that are available both at header level and item level of the sales order.
For example, when the sales order is created at a later date, put the PO date as pricing date in the sales order. By this way, the system can pull the old pricing value in the sales order. Note that the new pricing record should have been created after this pricing date.
Regards
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Instead of generating a credit memo to the customer, maybe you should you the pricing date of the sales order, so the "old price" is applied to this customer. This way, there would be no need for a credit memo, and the price in the PO from the Customer would used in your sales order.
Best Regards,
Franck
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