SC workflow not started

[Former Member]

I am on SRM6.0 and in my development system SC workflow is not getting started, it shows "awaiting status". When I look into the approval preview, I don't get any process level whereas it works fine in QA and PRD system. I checked the configuration and compared to QA and it looks good. The SC in BBP_PD shows workitem ID, task WS40000014 and status as "started.

Please let me know how I should start to troubleshoot this issue.

Thanks, Sachin

[Former Member]

Hi Sachin,

Please check in SWI1 whether any workflow triggered for the shopping cart. If not then check workflow start conditions using transaction SWB_COND.

Regards,

Raj

[Former Member]

I am in SRM6.0. The workflow in SRM6.0 is handled and configured through BRF.

[Former Member]

Ok, I did further analysis and have following observations.

1. We have process schema (BUS2121_EX01 & 1C_SAPSRM_MIG_101) defined for SC.

2. The SC is created and in approval preview we don't see any process level determination or error message.

3. In BBP_PD the SC is having workitem ID with status "in process".

4. In SWI1 the technical details shows the current process scheme is "bus2121_ex01" and status as "RJTD".

5. we get dump in ST22 for user WF-BATCH I.E. Termination occurred in the ABAP program "CL_FOEV_FORMULA===============CP" - in "EVALUATE".

Thanks, Sachin

[Former Member]

ok, resolved my issue the expression was having syntax error in DEV for one of the process level. Copied from QA and now it working fine.