Mail error

[Former Member]

Hi XI Gurus,

I have a concern regarding Mail adapter in XI 7.1. I'm getting the error:

Message processing failed. Cause: com.sap.aii.af.sdk.xi.srt.BubbleException: Failed to call the endpoint [null "null"]; nested exception caused by: java.net.UnknownHostException: XXX.

I have seen in the previous posts that the problem is with the end tag. I have solved that problem already and now I have this new problem. Anyone know how to solve this?

[Former Member · Accepted solution]

up

[Former Member · Accepted solution]

Now im having a connection time out error. IS this because of the exchange server?

[jose_augastine3 · Accepted solution]

Time Out Error

In order to get rid of it, Your basis person need to play around with follwing three parameters in order to find an appropriate values as per your hardware sizing and requirement......

icm/conn_timeout

icm/keep_alive_timeout

icm/server_port_< n >

How ever, in general SAP recommandation is as follow....

icm/server_port_0 = PROT=HTTP,PORT=1080,TIMEOUT=30,PROCTIMEOUT=600 to allow a maximum processing time of 10 minutes.

Hope this helps !!!

Regards,

J Augastine

[jose_augastine3]

Maintain IP Address - Host Name entry in "host" file.

It will solve your issue.

Hope this helps !!!

Regards,

J Augastine

[Former Member]

Hi Xavier,

Pleae check u r Mail adapter configuaration.i think u have given wrong Hostname of u r mail server.It is showing " UNKNOWN HOSTNAME".Please contact u r exchanger server administrator.

Please check the below url.

Thanks

Ravi

[Former Member]

thanks Ravi! i'll try to ask the exchange server admin.

[Former Member]

Hi,

I think the problem lies in the mail adapter configuration u have done.

Please check 1ce again the adapter configuration.

Are u using the Mail package or not???

Please specify the prblm clearly..

Babu

[Former Member]

I'm using mail package. This is the payload of my message:

<?xml version="1.0" encoding="UTF-8" ?>

- <ns1:Mail xmlns:ns1="http://sap.com/xi/XI/Mail/30">

<Subject>Subject</Subject>

<From>xxx</From>

<To>xxx</To>

<Reply_To />

<Content_Type />

<Content>test</Content>

</ns1:Mail>

im using smtp and message protocol is payload.

[Former Member]

Hi,

U check the scenario step by step... so that u can trace down the problem easily...

as u posted..

java.net.UnknownHostException: XXX .. it means that the HOST name u have given may be wrong.

Please check with the ADMIN and conform if it is correct.

and the payload u r using is correct in mail adapter CC config also mention that using the mail package.

If any issue please specify the detailed description... so all here can understand what exactly problem is..

Babu

[Former Member]

used the ip address instead of the host name. it worked. weird. the host name is equivalent to the ip address. anyway, thanks ravi and babu