on 02-05-2010 6:48 AM
Hi SAP gurus,
I have a sales order i am going to do billing(order related) its showing error"document cant be billed due to credit limit check".
I have checked in FD32 customer credit limit 200,000RM and recievables140,991.4 and sales value 21,980.
customer used only 81% of credit only.i have checked in open orders(9032.80), open deliveries and open billing doc.but customer can use still 28,086. But system not allowing to do billing for 950RM.
Is there any other areas i need to check? Experts give me some inputs.
Thanks and Regards,
Nooka
Hi,
yes .. u can release in VKM3 but acually it is blocked inspite of credit utilised 81% could be due to payment terms exceeded. Juist have a look at other controls like this.
Regards
krishna
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issue closed
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Hi,
sales value 21,980
Sales value shows data,tat means ther r some open orders open delivery or open billing document.
check through VA05 for open SO
VL06 for open delivery mark A for billing status
Thanks
Shri..
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Please Use se 38 and run report RVKRED77 for the particular customer and credit control area.I hope this helps you in solving your problem.Let me know if you have any doubts.
Edited by: chinmay r goswami on Feb 9, 2010 8:15 AM
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Please check is there any parent customer assign to your customer, might be your credit check assign to the hierarchy.
check the open orders and open deliviries for the customer. Sometime system consider open deliviries also.
Please check and revert with your findings.
Regards
MT
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Hi,
I have checked in open orders,open deliveries and open billing documents but credit used within the limit only.still we can use the credit. My client asking me what is the root cause of this still i have the credit why its blocked. In VKM1 its showing credit limit 200RM only.
Regards,
Nooka
Hi
KIndly check in the sales order that you have maintain the payment guarentee procedure because of this the system is not allowing to do the invoicing
PATH: VA02sales order no-Go toItembilling document---payment guarentee procedure
so kindly check that and remove or assign the financial document to that for processing the billing
By doing above the issue will be resolved,kindly check and confirm.
if you have any further clarifications let me know
REgards
Damu
Hi,
Go to VKM3
and release your sales document from credit
Kapil
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