SAP Gui could not connect to message server

[former_member206167]

Hi dear SAP Gurus,

After succesfully installation of Solution Manager conection to

system is not possible trough SAP GUI, I installed the front end

software locally on the server and conection works fine, also java stack with Internet Explorer, issue occurs when accesing the system through the network, I tried telnet to port 3600

C:\Documents and Settings\ymartinez>telnet 192.168.10.45 3600

Conectu00E1ndose a 192.168.10.45...No se puede abrir la conexiu00F3n al host, en puerto

3600: Error en la conexiu00F3n

This is the output of R3trans -d check:

C:\Users\soladm>r3trans -d check

This is r3trans version 6.14 (release 701 - 12.06.09 - 15:20:00).

unicode enabled version

r3trans finished (0000).

This is the output of lsnrctl status:

C:\Users\soladm>lsnrctl status

LSNRCTL for 64-bit Windows: Version 10.2.0.4.0 - Production on 03-FEB-20:12

Copyright (c) 1991, 2007, Oracle. All rights reserved.

Connecting to (ADDRESS=(PROTOCOL=IPC)(KEY=SOL.WORLD))

STATUS of the LISTENER

-

---

Alias LISTENER

Version TNSLSNR for 64-bit Windows: Version 10.2.0.4.0ction

Start Date 02-FEB-2010 16:43:19

Uptime 0 days 21 hr. 18 min. 53 sec

Trace Level off

Security ON: Local OS Authentication

SNMP OFF

Listener Parameter File C:\oracle\SOL\102\network\admin\listener.ora

Listener Log File C:\oracle\SOL\102\network\log\listener.log

Listening Endpoints Summary...

(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=
.\pipe\SOL.WORLDipc))) (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=
.\pipe\SOLipc)))

(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=SAPSOL)(PORT=1527)))

Services Summary...

Service "SOL" has 1 instance(s).

Instance "SOL", status UNKNOWN, has 1 handler(s) for this service...

The command completed successfully

I also checked file etc\services for corresponding entry:

sapmsSOL 3600/tcp # SAP System Message Server Port

Environment:

C:\Users\soladm>set

ALLUSERSPROFILE=C:\ProgramData

APPDATA=C:\Users\soladm\AppData\Roaming

CLIENTNAME=VGN-CR150F

CommonProgramFiles=C:\Program Files\Common Files

CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

COMPUTERNAME=SAPSOL

ComSpec=C:\Windows\system32\cmd.exe

DBMS_TYPE=ora

dbs_ora_schema=SAPSR3

dbs_ora_tnsname=SOL

DFSTRACINGON=FALSE

FP_NO_HOST_CHECK=NO

HOMEDRIVE=C:

HOMEPATH=\Users\soladm

JAVA_HOME=C:\j2sdk1.4.2_22

LOCALAPPDATA=C:\Users\soladm\AppData\Local

LOGONSERVER=
SAPSOL

NLS_LANG=AMERICAN_AMERICA.UTF8

NUMBER_OF_PROCESSORS=4

ORACLE_HOME=C:\oracle\SOL\102

ORACLE_SID=SOL

OS=Windows_NT

Path=C:\oracle\SOL\102

\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wb

em;C:\oracle\SOL\102\bin;E:\usr\sap\SOL\SYS\exe\uc\NTAMD64

PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

PERL5LIB=C:\oracle\SOL\102\perl\5.8.3\lib\MSWin32-x64;C:\oracle\SOL\102

\perl\5.8

.3\lib;C:\oracle\SOL\102\perl\5.8.3\lib\MSWin32-x64;C:\oracle\SOL\102

\perl\site\

5.8.3;C:\oracle\SOL\102\perl\site\5.8.3\lib;C:\oracle\SOL\102

\sysman\admin\scrip

ts;C:\oracle\SOL\102\perl\5.8.3\lib\MSWin32-x64;C:\oracle\SOL\102

\perl\5.8.3\lib

;C:\oracle\SOL\102\perl\5.8.3\lib\MSWin32-x64;C:\oracle\SOL\102

\perl\site\5.8.3;

C:\oracle\SOL\102\perl\site\5.8.3\lib;C:\oracle\SOL\102

\sysman\admin\scripts

PROCESSOR_ARCHITECTURE=AMD64

PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 10, GenuineIntelPROCESSOR_LEVEL=6

PROCESSOR_REVISION=170a

ProgramData=C:\ProgramData

ProgramFiles=C:\Program Files

ProgramFiles(x86)=C:\Program Files (x86)

PROMPT=$P$G

PUBLIC=C:\Users\Public

SAPDATA_HOME=E:\oracle\SOL

SAPEXE=E:\usr\sap\SOL\SYS\exe\uc\NTAMD64

SAPLOCALHOST=SAPSOL

SAPSYSTEMNAME=SOL

SESSIONNAME=RDP-Tcp#0

SystemDrive=C:

SystemRoot=C:\Windows

TEMP=E:\usr\sap\SOL\tmp\2

TMP=E:\usr\sap\SOL\tmp\2

TNS_ADMIN=E:\usr\sap\SOL\SYS\profile\oracle

TRACE_FORMAT_SEARCH_PATH=
winseqfe\release\Windows6.0

\lh_sp2rtm\6002.18005.0904

10-1830\amd64fre\symbols.pri\TraceFormat

USER=soladm

USERDOMAIN=SAPSOL

USERNAME=soladm

USERPROFILE=C:\Users\soladm

windir=C:\Windows

thanks in advance for your help

[Former Member · Accepted solution]

Hi,

Please check if "Windows Firewall" is active on Solution Manager system.

If it is "ON", either add exceptions for the needed port (3200, 23, etc ..) in Windows Firewall settings or deactivate it...

What is your Server OS Version ?

Regards.

Rajesh Narkhede

[former_member206167 · Accepted solution]

I turned off Windows Firewall and that solved my problem, thank you very much

[JPReyes]

Yes, it looks like a firewall issue... You need to be able to reach the host and ports to be able to connect to the system.

Regards

Juan