SOLMAN Service Desk WEB UI - BSP clarification

[Former Member]

Hi Experts,

I am making use of the web UI to raise service messages. On inspection it is seen that the BSP Page that is used is DSWPNOTIFCREATE. I was completely surprised, when i learnt that this page is completely editable despite being a standard BSP page. Kindly advice me on whether it is safe to proceed with changes, whether there would be any impact on these changes whenever an Upgrade or an Enhancement is done to the System.

Thanks in Advance.

Regards,

Keerthi

[RajeevP]

Hi,

This is possible.

Please make a copy of the BSP Application DSWPNOTIFCREATE and make ur changes in the fields or in the logic as per ur needs. U can call this application with transcaion NOTIF_CREATE_BSP.

Rajeev