How to create System component in solution manager

[Former Member]

Dear Experts,

How to Add a new (Custom) system component in solution manager which is used for service desk and also how to replicate the same component while creating  support message (i.e., in F4-help for component filed).

Thanks in Advance.

Thanks and Regards,
*bold* Thirukumaran. R *bold* 

[Former Member · Accepted solution]

check this blog:

/people/dolores.correa/blog/2007/10/06/service-desk-solution-database

basically it is at:

IMG under SAP Solution Manager -> Configuration -> Scenario-Specific settings -> Service Desk -> Solution Database

Nesimi

[Former Member · Accepted solution]

hi nesimi,

can u explain me in detail

Regards,

Thiru