Domain group validation hangs during ECC 6.0 install on windows server 2008

[Former Member]

Hello to the group.

We are installing ECC 6.0 R3 on a windows server 2008 system (with SQL 2008) and the install is hanging in the user/group creation steps. Specifically, the install is able to create a group at the domain level but hangs when it tries to verify that group.

What's funny is the system is able to create two local domain groups without any issues.

Have any of you run into this same issue? We've tried updating sapinst and restarting the install process using a known good domain admin account (we are also creating a ticket to SAP support).

Thanks for any help!

J. Haynes

[markus_doehr2 · Accepted solution]

Are you doing a local installation? If yes, then that behaviour is "normal", you just need to wait.

As info: Local installations are no more officially supported as of Windows 2008.

Markus

[Former Member · Accepted solution]

Hi Markus,

This is actually a Domain based install.

So far after 12 hours the install is still hung. So we are looking at both network and issues with the AD related DLLS.

Thanks!

Joe

[markus_doehr2 · Accepted solution]

> This is actually a Domain based install.

ok

> So far after 12 hours the install is still hung. So we are looking at both network and issues with the AD related DLLS.

You can doubleclick on the orange icon (the sapinst backend process) next to the clock on the desktop and scroll down. There you may find a hint why it's taking so long.

Maybe you have a wrong/missing DNS server entry so the server is unable to find the domain controller, maybe the firewall is enabled and blocking asynchronous answers.

Markus

[Former Member · Accepted solution]

We finally got past this by completing the following:

- Copied all of the install disks to a local drive

- Modified the install and the kernel install images by following SAP Notes 1108827 and 1152240 (which was only released 3 days back)

- Disabling virus software

- Specified the domain instead of accepting the default domain for the account used for the install

- Setting up all user accounts and groups prior to the install.

Hope this is helpful!

J. Haynes