Portal runtime error on creating Travel Request

[Former Member]

I have copied the standard ESS Role and created my own ESS Role. I then assigned this to my portal user.

Then when I log into the portal as the user and click on "Create Travel Request" or "Create Expense Report" URLs, I get the following error:

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Portal runtime error.

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID: 04:53_02/02/10_0021_23623650

Refer to the log file for details about this exception.

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Is there any portal/IMG setup that is missing? Or any authorization missing?

[Former Member]

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[Former Member]

Hi Vikrant,

Please clear the UWL cache to resolve this issue.I would suspect their is an invalid object in the cache.

Follow with the Basis guys. They will refresh the cache.

Hope this help!

Thanks,

Vaibhav

[Former Member]

Hi,

Can you check your entry in the "URL for PCD Page" ? It could be it is empty that is it is not pointing to the right page.

Regards,

Raynard

[Former Member]

Could you please tell me where to check this? Am new to this. Thanks.

[Former Member]

Hi,

You can check it in the IMG:

Financial Accounting (New)

Travel Management

Employee Self-Services

Homepage Framework

Resources

Define Resources

Define Resources (Add Entries)

Please check the resource object key for your travel setting.

Regards,

Raynard

[Former Member]

Thanks I made changes to Resources node in IMG.

Before making these changes I was getting the following error:

Portal Runtime error. An exception occured while processing your request... Exception ID:.... Refer to log for details....

I just changed the URL of PCD page in the Resources node.

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Note:

(1) In Portal I have made my own folder structure:

-> Portant Content

-->My Travel Setup

--->Employee Self-Service

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>Roles

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>MyTravelESS (role copy of the original Portal ESS role, Delta link. i.e. ESS role under End User Content-->Employee Self-Service)

(2) I have not copied the iviews, pages worksets etc. under my new folder structure.

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But Now I am getting another error:

500 Internal Server Error...

Root Cause

The initial exception that caused the request to fail, was:

com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed in WD JNDI lookup. javax.naming.NameNotFoundException: No child found in WebDynproContext with name base

[Former Member]

Have been able to resolve this error but now there a new error.

Read of object with ID <portal_content.......> failed

Seems to me like a authorization error.

Anything I have missed ?

This user has only ESS Role assigned.

Pls note: It works i.e. The Travel screens are displayed when I login as another user who has the following Portal roles assigned:

System admin

HR admin

ESS Role

Super Admin

MSS Role

Edited by: Vikrant Singh on Feb 5, 2010 11:55 AM