SAP GUI session crashes in Windows 7

[Former Member]

Hello,

I have Windows 7 Enterprise Edition and I'm using SAP GUI 7.10 compilation 4 / patch 14.

Here's what happened:

- i've logged into SAP client, entered a standard transaction (ESWTMON01 or EDATEXMON01), pressed click on a switch document or ID POD and then freezes.

On my screen I have the transaction screen and the busy pointer of the mouse, nothing else.

I've looked into SapWorkDir folder for a trace file (sapfewdll_01_0002_00_2176_1408.err.trc)

Here's the content:

(Error)(02.02.10 09:58:56.253): CALL METHOD "CreateControl"[DispID=5] OF [#8/0x052A70B8/101/{83658045-6571-3232-7082-797884697868}]

#0: LONG "129"

#1: STRING "SAPGUI.GridViewCtrl.1"

#2: LONG "1409286144"

#3: LONG "128"

IDispatch::Invoke raised exception

Does anybody know what's the cause of this crash? is it SAP GUI, the patch, my OS?

I've tried every standard transaction in SAP IS-U, it works for a couple of minutes, then SAP GUI freezes.

I can only stop the session from Task Manager.

If someone had this problem before, I'd be more than glad to hear a solution.

Thank you,

Eduard M.

[former_member44086 · Accepted solution]

Hello Eduard

Try to register the gridview.ocx manually in Windows 7 system.

From Start->Accessories, right click on "Command Prompt" option and select "Run as Administrator".

Now in the command prompt, navigate to c:\windows\system32 folder

Now type regsvr32 <path>\gridview.ocx

E.g: regsvr32 "C:\Program Files\SAP\FrontEnd\SAPgui\gridview.ocx"

The registration should be successful.

Hope this should resolve the issue.

Regards,

Dinesh

[Former Member · Accepted solution]

Hello Dinesh,

I did what you've told me, it worked for a couple of minutes and then the session stopped working.

Here's the error message from C:\...\SapWorkDir\errorlog.gui

**************************************************

Sapgui 710 [Build 9003] Wed Feb 03 10:15:32 2010

: 'E7Q: connection to partner '82.79.20.27:3299' broken

WSAECONNRESET: Connection reset by peer

Eduard

[Former Member · Accepted solution]

Everything works now thanks to Windows 7 Professional x86!

I think there was a incompatibility between the OS installed on my laptop and SAP GUI.

Best regards,

Eduard