Third Party order which was closed is appearing in Customer open credit

[Former Member]

Hi,

We had earlier closed the status for a partially Invoiced Third party Sales order ,where Goods Receipt quantity was more than the PO and Customer Sales order quantity from Being Processed to completed through a Z transaction.

The payments for all the quantities delivered to the customers have been received for this particular third party order,but the value of one of the sales order item is showing as an exposure in the customer credit account.

Since there is no outstanding amount for this Sales order,How can this be resolved so as to this Sales order item amount should not appear in Customer credit account?

Inputs regarding this would be appreciated.

Regards

Mohammed Roshan

[Former Member · Accepted solution]

Hi

Kindly run program RVKRED77 to update the credit value correctly.

Some times there will be inconsitancy in the credit value updation. So above program can be used to overcome such issue.

thank you

regards

Anirudh