Error with SAPServiceConnector

[benoit-schmid]

Good morning,

I would like to open an access, for sap support, to one of our server.

For a colleague of mine it works perfectly.

This means that the vpn and saprouter seems to be well configured.

When I launch the SAPServiceConnector from my web browser I have an error.

The sap trace file indicates:

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• ERROR file opened at 20100129 161800 Europe de l'Ouest, SAP-REL 710,0,125 RFC-VER 3 1016365 MT-SL

T:2240 Error in program 'SAPServiceConnector': ======> SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed

Connect_PM DEST=o01, GWHOST=/H/x.unige.ch/S/3299/H/194.117.x.y/S/3299/H/oss001.wdf.sap-ag.de/S/3301/H/194.117.x.y/S/3299/H/oss001.wdf.sap-ag.de/S/3301, GWSERV=sapgw01, SYSNR=01

LOCATION SAProuter 39.2 (SP4) on 'sapserv1'

ERROR sapserv1: route permission denied (129.194.x.y to

oss001.wdf.sap-ag.de, 3301)

TIME Fri Jan 29 16:18:01 2010

RELEASE 710

COMPONENT NI (network interface)

VERSION 39

RC -94

COUNTER 763449

---

1. Could you please tell on which "component" the permission denied is located

2. At the end, on the support web server from Sap, it is written that the connection is established.

Does this mean that every thing works for the oss connection even so I got an error?

Thanks in advance for your answer.

[Former Member]

LOCATION SAProuter 39.2 (SP4) on 'sapserv1'
ERROR sapserv1: route permission denied (129.194.x.y to
oss001.wdf.sap-ag.de, 3301)

Looks like configuration is still not complete. Please check the router table and necessary ports are open on firewall. You can refer to following note for the documentaion

Note 30289 - SAProuter documentation

[benoit-schmid]

>

> 
> Looks like configuration is still not complete. Please check the router table and necessary ports are open on firewall. You can refer to following note for the documentaion
> 
>  Note 30289 - SAProuter documentation

Good morning,

My colleague is using the same sap router and the ip packets cross the same ip routers.

Therefore he should get an error too if it was badly configured.

What I would like to know is why I have "route permission denied"?

What about my second question: Having "connected" for my connection state means

that the rfc connection is established in spite of the error?

Thanks in advance for your help.

[benoit-schmid]

Hello,

I have desactivated the firewall on my pc and it seems to work.

What kind of connection (tcp/udp port) should be allowed on the pc where the service connector is launched?

Thanks in advance for your help.

[benoit-schmid]

Good evening,

I have succeeded to make it works once without the firewall.

But my second trial, with the firewall desactivated did not work.

So your help would be still appreciated.

Thanks in advance for your help.