Air ticket purchase/refund without external reservation system

[Former Member]

In the absence of external reservation systems what should be the suggested procedure in case of air ticket booking/ purchase and refund in case of cancellation?

Thanks in advance!!

[Former Member]

Hi,

This is not possible in SAP standard. Air ticket booking can only be made if you have a External GDS define in your system. Otherwise it is only possible to have documentary flight query using Travel Request but you can do a online flight query.

Regards,

Raynard