on 01-29-2010 5:55 PM
Can anyone provide me a solution to the following scenario:
Customer A places an order.A sales order is created and prior to PGI Customer A cancels the order.
In the meantime Customer B places a sales order and we need to transfer the order which was originally placed by customer A to Customer B.
Availability Check is active.
Can this be done by creating a Sales Order with reference to the original Order or should TOR be made active
Do you have any problem in cancelling(rejecting the items) the sales order created for customer A and to create a new sales order for customer B. Because the history of rejecting a sales order by the customer might be helpful for business at any point of time in the future.
Regards,
Ravi
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Hi,
No need to do that. You can very well assign this sales order from cust A to cust B provided the sales order is not yet delivered i.e. its status should be OPEN
Just go to VA02, and put the customer no. to whom you want to assign the sales order in sold to party field. But make sure that new cust. is maintained for the same sales area.
System redetermines many things like delivering plant, shipping condition, shipping point, route, taxes, pricing, freight
Hope you get some inputs
regards,
Sagar
Hi,
1. CustomerA places order; the order was saved. Now you want to change the order to CustomerB. Goto VA02 and enter 'CustomerB' in place of 'CustomerA'. The system will accept 'CustomerA' if they are in same sales area; the system will redetermine other things.
2. CustomerA places order; the order was saved. Delivery document was also created; but the PGI was pending. Here you have to delete the delivery document created by going VL02N. Then you can change the sold to party to CustomerB.
Regards,
K Bharathi
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