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Blocked customers won't appear for selection in sales order

former_member187989
Active Contributor
0 Kudos

Dear all,

While creating sales order,customer is duplicated,we blocked customer,even after blocking,customer is

appearing for selection in sold to party,How to solve this issue ?

Accepted Solutions (1)

Accepted Solutions (1)

Lakshmipathi
Active Contributor
0 Kudos

Even if you block a customer or mark for deletion, system will propose that customer. You cannot prevent this. But if you try to create a sale order for that customer, system will give a message that customer is blocked / marked for deletion. If you want to prevent this not to pop up the customer code while sale order creation, you have to go for sale order exit.

thanks

G. Lakshmipathi

Answers (3)

Answers (3)

former_member187989
Active Contributor
0 Kudos

Thank u all

Former Member
0 Kudos

Hey,

This is commonly faced problem at many sites.. Most of the clients I worked for implemented something to distinguish blocked customers with active ones.

One of the way is to add the string "BLOCKED" at the end of the name ... or in the SEARCH string field or some where it can be easily identified but not impact the business proces...

Again this is just one of the way to fix the issue. Your final solution depends on multiple factors....

.Aj.

Former Member
0 Kudos

Hi,

Customer to be blocked using t.code XD05, put the customer blocked for sales order, delivery and billing with all sales area.

regards

Vivek.

former_member187989
Active Contributor
0 Kudos

Thanks,But it won't solved problem.

Former Member
0 Kudos

Hi,

Customer as mark for deletion using t.code xd05, and then try.

regards

Vivek.