Red Cross in place of interactive form in portal...

[Former Member]

Hi Experts,

We have created an interactive form and embedded into portal.

Form Layout is ZCI and Display type is Native.

For majority of the users it is working fine. Where as for some users (Though they have Adobe 9 version) the adobe form is not getting displayed. Instead "Red cross" is displayed in place of form.

Please suggest us at the earliest as the form is in production now.

Thanks & Regards,

Phani.

[Former Member]

Hi Friends,

The issue was due to Adobe Reader settings and finally resolved.

Here is the Answer:

In the Adobe Reader EDIT menu -> Preferences

Select Internet and check the Display PDF browser check box to make adobe active in portal.

I got the solution through SAP NOTE 989147.

Thanks a lot for all your help.

Regards,

Phani.