on 01-27-2010 2:49 PM
Hi
Is the any way that one can process a correction via a web interface instead of the gui version.
Santosh
You can use the HTML GUI or via the workcenters
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OK I am using workcenters. When i open an incident via the workcenter it opens up in a web interface and you can process it or if you click on expert mode then that opens up the incident in the gui form. Now I am looking for a way to be able to process a correction via a web interface instead of the standared gui form that it opens up in.
HI Santosh,
Would you mind elaborating little more? Is it anything like Work center you are looking for?
Rajeev
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