alerts not working

[Former Member]

Hi Experts,

I have configured alerts in Dev system and its working fine, but when we transported the same alerts in QA system, not able to trigger the alerts.

I have done the alert rules as well in QA system under runtime work bench . All the components are same when compared to Dev and QA

Can anyone please tell me what is the issue?

Thanks

Veeru

[former_member181985 · Accepted solution]

check the transaction SLG1 if the alerts are getting triggered or not..

[former_member181962]

Check this Alerts trouble shooting guide:

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

Regards,

Ravi

[Former Member]

Experts,

Alerts is being triggered now but am not getting the exact error in QA system which was getting in Dev system.

and also, am getting 2 emails generated for 1 alert.

I have compared both DEV and QA system, all is same to same configured but in QA system am getting 2 emails for 1 alert with different error code.

I am cross checked with the SICF and SLG1. everything is activated.

How can my alert mails differ in Dev and QA for the same error condition?

Experts, I request to help me with your valuable suggestions

Thanks

Veeru

[deepak_shah]

Hi

For your alert rule.select "Suppress Multiple Alerts of This Rule" check box so that 2 alerts are not getting triggrred.

Regards,

Deepak.

Edited by: Deepak Shah on Jan 28, 2010 6:13 AM