best practice followed on shopping cart error management

[former_member183819]

Hi All

application monitor via WEB.

Shopping cart Error log:-

Shopping cart :- backend application errors

Shopping cart :- Not transfered to backend

sc xxxx follow on docuemnt(s) not transfered.

Shopping cart :- Spooler commuication errors

Shopping cart :- Local errors

Really SC xxx has created a follow on docuemnts . why still srm system shows and it misleads others. sc xxxx follow on docuemnt(s) not transfered.

Why once the error SC resolved and follow on docuemnts created , automaticlly error log deletes right.. why it is not happening some time. Should we manualy delete these errors?

What is the best practice you guys followed and clear these error?

Muthu

[matthias_kasig2]

Hi Muthu,

here is some SAP Expert talking abouzt our issue - have you seen this?

kind regards,

matthias

[matthias_kasig2]

Hi Muthu,

seems we two guys are the only ones with webmonitor problems

but my situation is different than yours - the webmonitor tells me real errors. I am only investigating to get the system going automatically to transfer shopping carts later on, when SM12 locks in backend are off - like I state in:

kind regards,