Mail Box Flooded with Alerts for Single failed Message

[Former Member]

Hi Experts,

I have configured the Alert rule in my scenario.

It was working fine yesterday but, when I checked today no alerts were triggering. I reconfigured the same. It started working.

There are only 9 failed messages in XI. But, there are 200-300 alerts being generated and they are keep on generating.

Suppress multiple alerts for the rule is active.

Could anyone suggest what could be the reason?

Please suggest.

Regards,

Sushama

[former_member181985]

I guess the rule you created is more generic, rather it should be specific (e.g., for a given interface)

[Former Member]

Hi,

Its generic but same mails are repeatedly coming. There are no further failing messages.

Please suggest.

Regards,

Sushama

[Former Member]

Hi,

one other reason can be alerts which are in queue before got triggered after creating the rule...

i mean backlog alerts might have got generated ...

Check in ALRTDISP and clear the entries in order to stop receiving the same....for time being....

HTH

Rajesh